Water Softeners

Water Softener Solutions

If you’re tired of stubborn water spots, dry skin, or appliances wearing out too soon, hard water may be to blame. In the Phoenix and Scottsdale areas, hard water is a common issue—but it doesn’t have to be your normal. At Allegiance Water Services, we install and service water softener systems that make your home’s water cleaner, gentler, and easier on everything from your pipes to your skin.

We’re a local, full-service provider offering professional water softener installation, maintenance, and repair—all backed by our commitment to quality, sustainability, and excellent customer care.

What Is a Water Softener?

A water softener is a home system that removes hard minerals—like calcium and magnesium—from your water supply. These minerals are what cause buildup in your plumbing, stains on your sinks, and that “dry” feeling on your skin after showering.

Using ion exchange technology, a hard water softener replaces those minerals with sodium or potassium, giving you soft, high-quality water throughout your home. It’s one of the easiest ways to protect your plumbing and your appliances.

Why Install a Whole Home Water Softener?

If you’re living in Phoenix or Scottsdale, chances are your home has hard water. And over time, that can cost you—literally. A whole-home water softener helps:

  • Prevent scale buildup in pipes and water-using appliances
  • Extend the lifespan of your dishwasher, washing machine, and water heater
  • Improve water quality for drinking, cooking, and bathing
  • Help soap and shampoo work better, so you use less
  • Reduce stains on faucets, glass, and tile

Many families choose to add a reverse osmosis (RO) system when upgrading their home’s water. RO systems go the extra mile by removing contaminants, improving the taste of drinking water, and giving you that extra peace of mind about the water your family uses every day. Paired with a water softener, it’s a great way to ensure cleaner, safer water for your whole home.

Here’s What Happens When You Work With Us

We get it—you don’t want a long, messy install or a pushy sales pitch. That’s not our style. At Allegiance Water Services, our water softener installation is straightforward:

  • We test your water and talk about your needs
  • We recommend the best system based on your household and usage
  • Our licensed techs install it
  • We walk you through it, so you know how it works and how to maintain it

Types of Water Softener Systems

There are several different types of water softeners, and knowing the difference can help you choose the right system for your home. Here’s a breakdown of the most common types:

Salt-Based Ion Exchange Water Softeners

Most common. Most effective.

These systems work by swapping hard minerals (like calcium and magnesium) for sodium or potassium. They’re especially popular in Arizona homes because they’re reliable and long-lasting.

Pros:

  • Very effective at softening water
  • Great for long-term appliance protection
  • Ideal for homes with high hardness levels

Cons:

  • Requires salt refills
  • May need a drain line for discharge

Salt-Free Water Softeners (Conditioners)

Great for eco-conscious homeowners.

Technically, these systems don’t “soften” water—they condition it by preventing minerals from sticking to surfaces. They don’t remove the hardness, but they reduce scale buildup.

Pros:

  • No salt or chemicals required
  • Lower maintenance
  • Eco-friendly option

Cons:

  • Not as effective for very hard water
  • Won’t make water feel soft

Dual-Tank Water Softeners

Best for large households or high water usage.

These systems have two resin tanks, so one can regenerate while the other keeps working. That means you always have softened water, even during the recharge cycle.

Pros:

  • Continuous soft water, 24/7
  • Handles heavy usage well

Cons:

  • More expensive
  • Requires more space

Water Softener Maintenance Made Simple

To get the most out of your system, a little regular water softener maintenance goes a long way. Here are some quick tips to keep it running smoothly:

  • Refill salt when it runs low (usually every 4–6 weeks)
  • Clean the brine tank annually
  • Use quality salt designed for softeners
  • Have it checked annually by a pro

Need help? We offer affordable, reliable water softener service plans so you don’t have to think twice.

When to Call for Water Softener Repair

Even the best systems can run into issues. If your water feels “hard” again or you notice buildup or salt issues, it might be time for water softener repair. Common signs include:

  • Mineral spots returning on dishes or shower doors
  • Low water pressure
  • Salt not dissolving in the tank
  • System errors or warning lights

Our technicians will get your system back on track without pushing unnecessary replacements.

Keeping Your System in Top Condition

Ongoing water softener service is key to maximizing the life and performance of your system. We offer:

  • Routine inspections
  • Filter replacements
  • System cleaning
  • Performance testing

Whether it’s part of your seasonal home care or a one-time service call, we’re your partner in keeping your system in peak condition year-round.

Ready for Better Water?

If you’re done with the scale, the stains, and the endless cleaning—let’s fix it. A whole home water softener from Allegiance Water Services can change how your home feels, looks, and functions.

Call now to schedule your free consultation or use our quick online form. We’ll test your water, recommend the right system, and get you set up with softer, cleaner water in no time.

*Most homes in the Phoenix area experience water hardness levels between 10-20 grains per gallon. Actual water hardness at your home may differ. Contact us for a FREE water hardness test to find out exactly which capacity water softener will work most efficiently for you.

Check Out Our Customer Reviews

facebookgoogleyelpOverall Rating
5.0
Based on 415 Reviews
Julie Shinn
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Julie Shinn
November 12, 2022

Allegiance’s technician Eloy Garcia arrived promptly, explained and showed me the issue with my water softener and also he noted some water in tray beneath the water heater that I had even noticed. He fixed the motor on softener and then removed and replaced my water heater as he noted it was still under manufacturer’s warranty! I am so please with his prompt, thorough and efficient service. I highly recommend him and Allegiance Eater Services!

Ken Forston
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Ken Forston
January 11, 2022

Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.

John Black
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John Black
May 4, 2021
Martin Waldinger
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Martin Waldinger
October 4, 2022

They have done several projects for us and they were done efficiently and well. I highly recommend them for any water service

Jason Goudie
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Jason Goudie
October 4, 2022
Matthew Desman
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Matthew Desman
May 12, 2022
Traci P.
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Traci P.
November 29, 2023

We had a leak in our drip system. Johnny was awesome. He took the time and explained what the problem was and how to get it fixed. He didn't have the part...

Bosheng Yang
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Bosheng Yang
November 9, 2023

I had an exceptional experience with Allegiance today. My old gas water heater needs to be replaced. I called Allegiance yesterday and discussed with David who is very knowledgeable, transparent and told me pros and cons among the different water heaters. I decided to go with 50 gallon Bradford White water heater. Ruben came in next day and clearly explained to me what is the process. He is excellent, very skillful and told me how to maintain it. He cleaned everything afterwards. I am very happy with their services and will call Allegiance for my plumbing issues for sure. Ruben from Allegiance Water Services did an excellent job again today. I had water hammer issue for a couple of months and my pipes coming out the main pipe weren't connected right by a previous plumber. The irrigation system controller needs to be replaced as well And it is now upgraded to an enabling phone control unit. Ruben did an excellent job on replacing the unit and repiping everything. It only took him an hour and they work great! Ruben is very experienced, knowledgeable and efficient. It wouldn't go wrong for Ruben to do your plumbing jobs.

akash shetty
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akash shetty
January 3, 2024
Laura Pascal
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Laura Pascal
November 30, 2020

Annual service on RO water system. Rommel was friendly, fast and professional.

Chandrahas Patel, MD
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Chandrahas Patel, MD
April 18, 2023
Chris Erickson
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Chris Erickson
December 22, 2023

Fast and reasonable.

Bill Giles
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Bill Giles
November 21, 2023

John was great. Professional and courteous. Very pleased with his work.

Steve Digges
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Steve Digges
December 18, 2021

These Guys are awesome! They were on time and on the mark. Service was professional and they did a clean repair. I would definitely recommend them.

Michael Oster
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Michael Oster
July 26, 2022

Josh and the office and service tech Rommel were excellent in every way! Professional, knowledgable service of issues with my water softener.

Scott Peterschick
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Scott Peterschick
October 4, 2023

Looking into my options as soon as I hear back about my options

Pat Matthias
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Pat Matthias
September 22, 2022

Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you

D M
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D M
July 21, 2022

I have used Allegiance Water since 2018. The company and service is outstanding. John Gonzales was our repair person for this call. He changed our RO water filters, installed a leak detector for the RO, and repaired our water shut off valve. He was GREAT!!! He is very knowledgeable and dependable. I highly recommend Allegiance and their team. Thanks

George Bullis
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George Bullis
June 29, 2022
David Hoffmeister
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David Hoffmeister
August 4, 2022
julie Whipple
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julie Whipple
August 30, 2022

Assessed my sprinkler system. Told me and showed me the main issue I'm having. No charge! Very nice and knew the answers to my questions. Didn't try to sell me anything. Will have these guys over everyone else I've done business with.

Connie Cunningham
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Connie Cunningham
September 9, 2022

Johnny Gonzales was very professional, courteous, and thorough.

Sylvia Thomas
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Sylvia Thomas
September 30, 2022

Lawson Key was very professional, respectful and kind. He did a great and solid job of installing a new faucet for our water filtration system!

Mark
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Mark
October 2, 2023

John was very knowledgeable and pleasant to work with. Unfortunately, he didnt have the parts i needed so he will be returning in a couple of days to do the actual work. I will update after the work is completed.

Mark McLaren
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Mark McLaren
September 16, 2021
Nancy Hall
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Nancy Hall
June 21, 2022

Friendly and reliable. Does great work!

Gene Showalter
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Gene Showalter
September 14, 2023

Had an issue with my sprinkler system, something failed and I had a big wet spot on the side of my house. Called in and was helped with instructions on how to turn off the sprinkler side so no water would go to it until a repair could be scheduled. Paul comes out and shows me the problem, we set a time and he fixes all of that, THEN while testing, just waltzes into the spraying sprinklers and dials in where the water SHOULD have been spraying, like " oh, that's the wrong direction to spray for this area..." Then he programs the whole thing to fix my already mediocre lawn and bushes, told me what to do to improve my lawn through yard care and got into his car with soaking pants and thanked ME! 10/10.

Mitch Varbiro
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Mitch Varbiro
November 9, 2023
Debbie Christensen
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Debbie Christensen
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September 10, 2021

Very prompt service and were there at scheduled times. Both tecs that have been here, Dan and John, were outstanding. Very professional staff including Josh. Pricing is reasonable. I would highly recommend this company.

Brei R
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Brei R
July 13, 2022
Jim Jellison
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Jim Jellison
July 9, 2022

Will make sure the job gets done!

Jeanne Brown
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Jeanne Brown
May 9, 2022
Emily Barnett
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Emily Barnett
April 21, 2022

John was on time and professional. He fixed the leak in my backyard system and tested it to make sure no further leaks. He also checked the front yard and found an additional leak that I hadn’t noticed and also fixed it in the same trip. Super happy with the great service and will definitely call these guys again for future plumbing repairs outdoors and indoor.

Kristaps Swenson
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Kristaps Swenson
October 24, 2023

Arrived on time , perfectly described a job he'd be doing and provided excellent service , would recommend him to all of my neighbors, did a great job fixing my water heater leak

Hengameh Hajisafartehrani
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Hengameh Hajisafartehrani
June 10, 2023

After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.

2JourMusic
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2JourMusic
November 21, 2022

Very professional and responsive. No guess work as to when they arrive. Explained everything and cleaned up yard after they were done. Recommend...

Alex Mendoza
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Alex Mendoza
recommends
April 27, 2017

Great company! My water heater and water softener both decided it would be best to stop working on the same day. Allegiance came out and gave me a quote for both and their price was great. I feel like they were really interested in helping me.

Karen Bramer
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Karen Bramer
October 6, 2022
Donald Mossman
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Donald Mossman
May 12, 2022
Dan McFadden
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Dan McFadden
August 25, 2022

They answered the phone (after several other business didnt) and came right out to do the estimate and complete the work. Quality is good. Will call next time I need sprinkler/landscaping work.

George
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George
September 23, 2023

Technician was here within 30 minutes. Did a great job for a fair price. I highly recommend Allegiance…..

Laura Robinson
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Laura Robinson
August 10, 2022
K N
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K N
July 21, 2022

I had Eloy come by to repair a water softener system that had failed, as well as replace the filter in the RO system. He was courteous, knowledgeable, responsive, timely, and really knew his stuff.

Madhu Patel
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Madhu Patel
June 9, 2022

Excellent service

Jason Johns
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Jason Johns
June 24, 2022
Jeri Dentz
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Jeri Dentz
May 13, 2021

Allegiance has been great. Eloy was perfect. I recommend this company highly and will certainly continue to use them in the future.

Erin Garton
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Erin Garton
September 6, 2023

I’ve used this company for multiple services! And they are great at everything they do. They are super responsive to all of my needs and are always on time. I will never use any other company!

Mike B
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Mike B
June 7, 2022

Fixed my backyard sprinklers without having to put a whole new system in.

Janie R.
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Janie R.
November 29, 2023

I was in a panic when my sprinklers started making loud noises at 5:30am. I called Allegiance water and was able to get a service rep out the next day. They...

Chris Latham
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Chris Latham
July 18, 2022

Excellent job! Will use them again.

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