Plumbing and Water Services Frequently Asked Questions

Frequently Asked Questions

Allegiance Water Services in Scottsdale knows how important it is to keep your plumbing and water systems in top shape. Water is one of the most critical resources in your home – whether it’s for drinking, cooking, or keeping your yard looking its best. Below, we’ve compiled answers to some of the most common questions we receive about our services, water treatment, irrigation, and more.  If you live in Arizona, turn to us for reliable water solutions.

What Services Do You Offer?

We offer comprehensive water services to address your plumbing, water treatment, and irrigation needs. They include:

  • Water Heaters
  • Tankless Water Heaters
  • Clogged Drains
  • Drain Camera Inspections
  • RO Systems
  • Water Softeners
  • Drip System Installation
  • Leak Repair
  • Drip Repair
  • Backflow Prevention
  • Irrigation System Maintenance
  • Irrigation Valves
  • Irrigation Timing
  • Irrigation Wiring
  • High-Pressure Mist Systems

Do You Service Both Residential and Commercial Properties?

Our team specializes in both residential and commercial plumbing and water system repairs. We offer customized solutions for commercial customers in Phoenix, Scottsdale, or the surrounding areas.

What Areas Do You Service?

We’re based in Scottsdale, but we’re happy to come to you to address your water needs. Our Valley-wide coverage area includes:

  • Anthem
  • Avondale
  • Buckeye
  • Carefree
  • Cave Creek
  • Chandler
  • Fountain Hills
  • Gilbert
  • Glendale
  • Goodyear
  • Laveen
  • Litchfield Park
  • Mesa
  • Paradise Valley
  • Phoenix
  • Peoria
  • Scottsdale
  • Sun City
  • Sun City West
  • Sun Lakes
  • Surprise
  • Tempe
  • Tolleson
  • Youngtown

How Do I Schedule an Appointment?

Our office in Scottsdale is open from 8 a.m. to 5 p.m., Monday through Friday. You’re welcome to visit, call, or request a free estimate through our web portal.

What Are the Signs of a Plumbing Leak?

Detecting a plumbing leak early can save you from costly repairs down the line. A small leak could lead to bigger issues like mold or structural damage. We offer expert plumbing leak repairs, so let us know immediately if you notice any of these signs of problems:

  • Unexplained increases in your water bill
  • Damp or musty odors in your home
  • Water stains on walls or ceilings
  • Low water pressure in taps or showers

Wet spots on floors or around the foundation

How Do You Handle Emergency Plumbing Issues?

Plumbing emergencies, like burst pipes or overflowing toilets, often happen at the most inconvenient times. No matter how big or small the issue, we’re here to help Arizona residents with fast, reliable solutions around the clock. Here’s how it works:

  • Contact our emergency line
  • Describe your issue

Our licensed plumbers will arrive promptly with all the tools needed to fix the problem

Do You Offer Drain Cleaning Services?

Yes. If you’re dealing with a slow or clogged drain, our professional drain cleaning services will clear the blockage quickly. We use advanced equipment like high-pressure water jets to eliminate grease, debris, and even tree roots clogging your drain. Regular drain cleaning is essential to prevent buildup and avoid costly repairs in the future, so add it to your home maintenance checklist.

What’s the Difference Between a Water Softener and an RO System?

Water softeners and reverse osmosis systems both improve water quality, but they serve different purposes. Many of our customers install both for optimal water quality inside their homes. Here’s what each does:

  • Water Softener – Water softeners remove minerals like calcium and magnesium that cause hard water. This extends the life of appliances and plumbing fixtures while making skin and hair feel softer after showering.
  • Reverse Osmosis (RO) System – This solution uses a filtration process to remove contaminants like chlorine, lead, and bacteria from drinking water. It delivers purified, safe water that’s perfect for drinking and cooking.

What Is a Sewer Line Inspection and When Is It Necessary?

A sewer line inspection uses a small camera to check the condition of your sewer pipes. We recommend it if you notice frequent clogs, backed-up drains, or foul odors. Sewer inspections can reveal problems like blockages, cracks, or tree root intrusion. Catching these issues early can save you from expensive repairs or even a full sewer line replacement.

What Are the Benefits of an Irrigation System?

Phoenix’s dry climate makes water management essential for homeowners with lawns or gardens. Whether you’re aiming for lush landscaping or just want to simplify your watering routine, an irrigation system is a smart investment. Benefits include:

  • Consistent and efficient watering of plants and grass
  • Reduced water waste compared to manual watering
  • Improved water distribution, helping your yard thrive

What Types of Irrigation Systems Do You Install?

We proudly provide customized irrigation systems to meet every customer’s needs. If you’re unsure what’s right for you, our expert team will explain your options and suggest the best fit for your yard and budget. Among our popular options are:

  • Drip Irrigation
  • Sprinkler System

How Do I Choose the Right Irrigation System for My Property?

Choosing an irrigation system depends on factors like your yard size, landscaping needs, and water usage goals. A consultation with our team can help you make the right decision. Allegiance Water Services evaluate your property and recommend a setup that keeps your landscaping beautiful and easy to maintain. Some rules of thumb are:

  • If you have a garden, drip irrigation will save water by directing it precisely where needed.
  • Large lawns often benefit from sprinklers due to their wide coverage.

How Can I Monitor My Water Usage With an Irrigation System?

Our advanced irrigation systems allow homeowners to track water usage with smart controllers. These devices monitor weather conditions and adjust watering schedules automatically to conserve water. Smart irrigation technology can help you save on utility bills and maintain a healthy, green landscape.

Do You Offer Free Estimates?

Yes. Whether you need to install an RO system, require irrigation system repairs, or want to upgrade your plumbing, we’ll provide a free estimate so that you can plan accordingly. Contact our team right away for a free estimate, expert advice, or to schedule a service.

Check Out Our Customer Reviews

facebookgoogleyelpOverall Rating
5.0
Based on 415 Reviews
Yong Choi
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Yong Choi
September 7, 2023

Lawson with Allegiance Water has done work for us the last few times and he’s very polite and professional and has done great work for us!

Julie Reed
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Julie Reed
August 8, 2022
Erin Garton
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Erin Garton
September 6, 2023

I’ve used this company for multiple services! And they are great at everything they do. They are super responsive to all of my needs and are always on time. I will never use any other company!

Jensen Hemming
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Jensen Hemming
September 1, 2023
Nikolas Tavlarios
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Nikolas Tavlarios
September 15, 2023

Excellent communication. Reliable.

Karen Bramer
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Karen Bramer
October 6, 2022
Angie morrow
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Angie morrow
January 3, 2023

Installed water softener

Murray Sharkey
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Murray Sharkey
recommends
June 4, 2019

These guys replaced my Water Heater today. Prompt, fair price, easy to work with. 5 Stars is not sufficient to rate their quality

Lindsey Dempsey
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Lindsey Dempsey
November 17, 2023

Why should you hire Allegiance? Quality. Dependability. Customer service. Experience. Dedication. Hard work. This company takes quality experience and service to the next level. I haven’t worked with many home service companies who do such a good job like this. From the moment we got the quote, until the minute the job was done, they were reliable and they provided the service we requested. First they came out to inspect the issue. Once they figured out what was wrong, they provided a verbal quote and followed up with a digital quote. I was able to accept the quote digitally and put a deposit down to begin the work. Since our system needed to be replaced, it was quite a process and luckily they had it all under control. They contacted the city and cox communications to flag their underground items so that they knew where to avoid. Then Lawson came out and literally spent an entire day replacing the system. The customer service was above and beyond. Yes there are a million plumbers and irrigation companies out there, but there aren’t as many reputable, trustworthy, licensed and qualified ones like Allegience.

Marla B Smith
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Marla B Smith
September 15, 2022
Joan McCoy
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Joan McCoy
May 13, 2022
Marc Soronson
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Marc Soronson
October 28, 2022
D M
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D M
July 21, 2022

I have used Allegiance Water since 2018. The company and service is outstanding. John Gonzales was our repair person for this call. He changed our RO water filters, installed a leak detector for the RO, and repaired our water shut off valve. He was GREAT!!! He is very knowledgeable and dependable. I highly recommend Allegiance and their team. Thanks

Swaroop Satya
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Swaroop Satya
March 31, 2023
june grace Kassel
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june grace Kassel
June 22, 2021

Lawson was punctual, polite, clean and knowledgeable. He serviced the RO system. Recommended an alarm to detect a leak. Will think about it.

Barbara Silver
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Barbara Silver
January 13, 2022

He installed a water softener system and did a great job. He also updated our r/o system. Very professional

Sam C.
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Sam C.
April 6, 2021
David Flick
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David Flick
October 13, 2022
George
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George
September 23, 2023

Technician was here within 30 minutes. Did a great job for a fair price. I highly recommend Allegiance…..

Laura Robinson
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Laura Robinson
August 10, 2022
Bosheng Yang
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Bosheng Yang
November 9, 2023

I had an exceptional experience with Allegiance today. My old gas water heater needs to be replaced. I called Allegiance yesterday and discussed with David who is very knowledgeable, transparent and told me pros and cons among the different water heaters. I decided to go with 50 gallon Bradford White water heater. Ruben came in next day and clearly explained to me what is the process. He is excellent, very skillful and told me how to maintain it. He cleaned everything afterwards. I am very happy with their services and will call Allegiance for my plumbing issues for sure. Ruben from Allegiance Water Services did an excellent job again today. I had water hammer issue for a couple of months and my pipes coming out the main pipe weren't connected right by a previous plumber. The irrigation system controller needs to be replaced as well And it is now upgraded to an enabling phone control unit. Ruben did an excellent job on replacing the unit and repiping everything. It only took him an hour and they work great! Ruben is very experienced, knowledgeable and efficient. It wouldn't go wrong for Ruben to do your plumbing jobs.

Andrew Kinch
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Andrew Kinch
November 10, 2022

I have used Allegiance for years now and every time I'm still amazed at how courteous and professional they are. Every year I have my R.O. filter changed and my soft water big blue filter changed. They also perform my mist services for the backyard with shutdown for the winter and startup in the spring. 100% recommend them!

David Hoffmeister
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David Hoffmeister
August 4, 2022
Tamara Naef
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Tamara Naef
August 31, 2022

Would highly recommend. Lawson was very professional.

Martin Waldinger
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Martin Waldinger
October 4, 2022

They have done several projects for us and they were done efficiently and well. I highly recommend them for any water service

Chris Erickson
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Chris Erickson
December 22, 2023

Fast and reasonable.

Chris Latham
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Chris Latham
July 18, 2022

Excellent job! Will use them again.

D Weaver
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D Weaver
December 18, 2023

The service tech was pleasant, courteous and knowledgeable. He tracked down the problem and eliminated it as quickly as possible, as he was aware that what his time cost us in getting the job done.

Mike B
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Mike B
June 7, 2022

Fixed my backyard sprinklers without having to put a whole new system in.

Devon O'Connell
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Devon O'Connell
September 8, 2023
Alex Mendoza
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Alex Mendoza
recommends
April 27, 2017

Great company! My water heater and water softener both decided it would be best to stop working on the same day. Allegiance came out and gave me a quote for both and their price was great. I feel like they were really interested in helping me.

Scott Peterschick
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Scott Peterschick
October 4, 2023

Looking into my options as soon as I hear back about my options

Jim Sultan
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Jim Sultan
July 15, 2020

I had made an appointment for Thursday, but was pleasantly surprised to receive a call on Wednesday that Eloy could come out a day early. They serviced my RO water system and soft water system. They exhibited excellent attention to detail and worked in a professional manner. When finished they cleared explained what we needed to to do move for the coming year. I will certainly use them again for annual inspections and servicing.

Emily Barnett
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Emily Barnett
April 21, 2022

John was on time and professional. He fixed the leak in my backyard system and tested it to make sure no further leaks. He also checked the front yard and found an additional leak that I hadn’t noticed and also fixed it in the same trip. Super happy with the great service and will definitely call these guys again for future plumbing repairs outdoors and indoor.

Steven Abrams
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Steven Abrams
September 23, 2022
Doug Reynolds
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Doug Reynolds
January 13, 2023

David was terrific to work with to get my endless questions answered and align on the right water softener system. Lawson, who installed the water softener was outstanding. He explained service and care issues and did a very professional install. The whole team takes their customers satisfaction seriously. I'll be back for future plumbing needs!

Sylvia Thomas
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Sylvia Thomas
September 30, 2022

Lawson Key was very professional, respectful and kind. He did a great and solid job of installing a new faucet for our water filtration system!

Mitch Varbiro
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Mitch Varbiro
November 9, 2023
Jason Johns
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Jason Johns
June 24, 2022
Jeanne Brown
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Jeanne Brown
May 9, 2022
George Bullis
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George Bullis
June 29, 2022
Michael Oster
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Michael Oster
July 26, 2022

Josh and the office and service tech Rommel were excellent in every way! Professional, knowledgable service of issues with my water softener.

Michael Clarke
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Michael Clarke
October 25, 2023

Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.

Dan McFadden
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Dan McFadden
August 25, 2022

They answered the phone (after several other business didnt) and came right out to do the estimate and complete the work. Quality is good. Will call next time I need sprinkler/landscaping work.

Marc Conrad
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Marc Conrad
December 30, 2022

Excellent service. Rommel was very professional. I will call on them again. Marc C.

Rhonda Else
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Rhonda Else
December 27, 2023

Excellent service and water quality!!

Mark McLaren
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Mark McLaren
September 16, 2021
Amber Howe
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Amber Howe
January 18, 2022

He was wonderfully informative and polite. Educating me on my irrigation system, as I'm from Michigan and very unfamiliar with them.

Megen Blackburn
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Megen Blackburn
May 27, 2022

Allegiance Water Services are prompt, thorough, and professional. I found them when they did work on my next door neighbor’s irrigation system. When my irrigation started leaking and watering weeds, I called Allegiance Water Systems for a quote and then to schedule repairs. They send text messages and emails with links to track your technician or to call them direct. Invoicing is quick and easy to access via their billing system. You have everything in writing with links to confirm, deny, or modify your service needs.

Laura Pascal
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Laura Pascal
November 30, 2020

Annual service on RO water system. Rommel was friendly, fast and professional.

Valley Wide Service

Anthem • Avondale • Buckeye • Carefree • Cave Creek • Chandler • Fountain Hills • Gilbert • Glendale • Goodyear • Laveen • Litchfield Park • Mesa • Paradise Valley • Peoria • Scottsdale • Sun City • Sun City West • Sun Lakes • Surprise • Tempe • Tolleson • Youngtown

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