Plumbing and Water Services Frequently Asked Questions

Allegiance and Eloy are my "go to" plumbers. Prompt, efficient, cost effective and courteous.

John was great. Professional and courteous. Very pleased with his work.

Paul came today to check my Rain Bird system controller. I have worked with him during my new irrigation installation project at the beginning of this year. I was extremely pleased with the outcome then and again today. I specifically requested him for today’s job. As always, he offered excellent, professional service, knowledgeable, courteous and friendly. I would refer him and Allegiance Water Service to my friends with high remarks.

Had an issue with my sprinkler system, something failed and I had a big wet spot on the side of my house. Called in and was helped with instructions on how to turn off the sprinkler side so no water would go to it until a repair could be scheduled. Paul comes out and shows me the problem, we set a time and he fixes all of that, THEN while testing, just waltzes into the spraying sprinklers and dials in where the water SHOULD have been spraying, like " oh, that's the wrong direction to spray for this area..." Then he programs the whole thing to fix my already mediocre lawn and bushes, told me what to do to improve my lawn through yard care and got into his car with soaking pants and thanked ME! 10/10.

Lawson with Allegiance Water has done work for us the last few times and he’s very polite and professional and has done great work for us!

I am so grateful to Lawson for helping me with my spinkler system. He is knowledgeable, kind, and patiently answers all my questions. I trust him and Allegiance Water Service for all of my home’s plumbing needs.

Extremely impressed and satisfied with professionalism and service. A real person always available by phone unlike several competitors I tried to reach. Eloy the tech was the best in all respects.

Very smooth transaction! One phone call got the osmosis and softner system scheduled and an experienced technician came and installed both within 2 hours! Great experience. Thank you!

John was on time and professional. He fixed the leak in my backyard system and tested it to make sure no further leaks. He also checked the front yard and found an additional leak that I hadn’t noticed and also fixed it in the same trip. Super happy with the great service and will definitely call these guys again for future plumbing repairs outdoors and indoor.

I had made an appointment for Thursday, but was pleasantly surprised to receive a call on Wednesday that Eloy could come out a day early. They serviced my RO water system and soft water system. They exhibited excellent attention to detail and worked in a professional manner. When finished they cleared explained what we needed to to do move for the coming year. I will certainly use them again for annual inspections and servicing.

Would highly recommend. Lawson was very professional.

Fast and reasonable.

Technician patiently walked me through my current setup, identified multiple leaks, and looked to save money by combining and eliminating unneccesay zones.

Allegiance Water Services are prompt, thorough, and professional. I found them when they did work on my next door neighbor’s irrigation system. When my irrigation started leaking and watering weeds, I called Allegiance Water Systems for a quote and then to schedule repairs. They send text messages and emails with links to track your technician or to call them direct. Invoicing is quick and easy to access via their billing system. You have everything in writing with links to confirm, deny, or modify your service needs.

Allegiance’s technician Eloy Garcia arrived promptly, explained and showed me the issue with my water softener and also he noted some water in tray beneath the water heater that I had even noticed. He fixed the motor on softener and then removed and replaced my water heater as he noted it was still under manufacturer’s warranty! I am so please with his prompt, thorough and efficient service. I highly recommend him and Allegiance Eater Services!

He was wonderfully informative and polite. Educating me on my irrigation system, as I'm from Michigan and very unfamiliar with them.

Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.

I had Eloy come by to repair a water softener system that had failed, as well as replace the filter in the RO system. He was courteous, knowledgeable, responsive, timely, and really knew his stuff.

Paul is all of the above plus irrigation systems technologically advanced.

Excellent communication. Reliable.

Ruben and Juan were the best! Great attention to details, all zones were color coded, and helped us with the use of the Rain Bird app. We couldn’t be happier with the great work!

Why should you hire Allegiance? Quality. Dependability. Customer service. Experience. Dedication. Hard work. This company takes quality experience and service to the next level. I haven’t worked with many home service companies who do such a good job like this. From the moment we got the quote, until the minute the job was done, they were reliable and they provided the service we requested. First they came out to inspect the issue. Once they figured out what was wrong, they provided a verbal quote and followed up with a digital quote. I was able to accept the quote digitally and put a deposit down to begin the work. Since our system needed to be replaced, it was quite a process and luckily they had it all under control. They contacted the city and cox communications to flag their underground items so that they knew where to avoid. Then Lawson came out and literally spent an entire day replacing the system. The customer service was above and beyond. Yes there are a million plumbers and irrigation companies out there, but there aren’t as many reputable, trustworthy, licensed and qualified ones like Allegience.

David was terrific to work with to get my endless questions answered and align on the right water softener system. Lawson, who installed the water softener was outstanding. He explained service and care issues and did a very professional install. The whole team takes their customers satisfaction seriously. I'll be back for future plumbing needs!

Looking into my options as soon as I hear back about my options

I love this business. They go the extra mile to make sure their clientele are taken care of. My hot water heater went out on New Years eve and required a part to fix it. The part was unavailable and Rheem the manufacturer was closed until Monday. John Gonzales from Allegient brought out a new unit and installed it, so that I would have hot water for the weekend. This is a great company, and I am glad that I selected them. UPDATE Allegiance is my go to water company. My house is 50 years old now, so I'm glad I have them to call if I have a problem. Rommel Valenzuela came today to service my filtration system. He was nice, professional and did a great job.

Assessed my sprinkler system. Told me and showed me the main issue I'm having. No charge! Very nice and knew the answers to my questions. Didn't try to sell me anything. Will have these guys over everyone else I've done business with.

Eloy is just awesome, friendly, detailed, professional and took time to walk me through all work completed, highly recommend.

Excellent service and water quality!!

Very professional and responsive. No guess work as to when they arrive. Explained everything and cleaned up yard after they were done. Recommend...

After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.

Allegiance has been great. Eloy was perfect. I recommend this company highly and will certainly continue to use them in the future.