Plumbing and Water Services Frequently Asked Questions
Frequently Asked Questions
Allegiance Water Services in Scottsdale knows how important it is to keep your plumbing and water systems in top shape. Water is one of the most critical resources in your home – whether it’s for drinking, cooking, or keeping your yard looking its best. Below, we’ve compiled answers to some of the most common questions we receive about our services, water treatment, irrigation, and more. If you live in Arizona, turn to us for reliable water solutions.
What Services Do You Offer?
We offer comprehensive water services to address your plumbing, water treatment, and irrigation needs. They include:
Do You Service Both Residential and Commercial Properties?
Our team specializes in both residential and commercial plumbing and water system repairs. We offer customized solutions for commercial customers in Phoenix, Scottsdale, or the surrounding areas.
What Areas Do You Service?
- Anthem
- Avondale
- Buckeye
- Carefree
- Cave Creek
- Chandler
- Fountain Hills
- Gilbert
- Glendale
- Goodyear
- Laveen
- Litchfield Park
- Mesa
- Paradise Valley
- Phoenix
- Peoria
- Scottsdale
- Sun City
- Sun City West
- Sun Lakes
- Surprise
- Tempe
- Tolleson
- Youngtown
How Do I Schedule an Appointment?
Our office in Scottsdale is open from 8 a.m. to 5 p.m., Monday through Friday. You’re welcome to visit, call, or request a free estimate through our web portal.
What Are the Signs of a Plumbing Leak?
Detecting a plumbing leak early can save you from costly repairs down the line. A small leak could lead to bigger issues like mold or structural damage. We offer expert plumbing leak repairs, so let us know immediately if you notice any of these signs of problems:
- Unexplained increases in your water bill
- Damp or musty odors in your home
- Water stains on walls or ceilings
- Low water pressure in taps or showers
Wet spots on floors or around the foundation
How Do You Handle Emergency Plumbing Issues?
Plumbing emergencies, like burst pipes or overflowing toilets, often happen at the most inconvenient times. No matter how big or small the issue, we’re here to help Arizona residents with fast, reliable solutions around the clock. Here’s how it works:
- Contact our emergency line
- Describe your issue
Our licensed plumbers will arrive promptly with all the tools needed to fix the problem
Do You Offer Drain Cleaning Services?
Yes. If you’re dealing with a slow or clogged drain, our professional drain cleaning services will clear the blockage quickly. We use advanced equipment like high-pressure water jets to eliminate grease, debris, and even tree roots clogging your drain. Regular drain cleaning is essential to prevent buildup and avoid costly repairs in the future, so add it to your home maintenance checklist.
What’s the Difference Between a Water Softener and an RO System?
Water softeners and reverse osmosis systems both improve water quality, but they serve different purposes. Many of our customers install both for optimal water quality inside their homes. Here’s what each does:
- Water Softener – Water softeners remove minerals like calcium and magnesium that cause hard water. This extends the life of appliances and plumbing fixtures while making skin and hair feel softer after showering.
- Reverse Osmosis (RO) System – This solution uses a filtration process to remove contaminants like chlorine, lead, and bacteria from drinking water. It delivers purified, safe water that’s perfect for drinking and cooking.
What Is a Sewer Line Inspection and When Is It Necessary?
A sewer line inspection uses a small camera to check the condition of your sewer pipes. We recommend it if you notice frequent clogs, backed-up drains, or foul odors. Sewer inspections can reveal problems like blockages, cracks, or tree root intrusion. Catching these issues early can save you from expensive repairs or even a full sewer line replacement.
What Are the Benefits of an Irrigation System?
Phoenix’s dry climate makes water management essential for homeowners with lawns or gardens. Whether you’re aiming for lush landscaping or just want to simplify your watering routine, an irrigation system is a smart investment. Benefits include:
- Consistent and efficient watering of plants and grass
- Reduced water waste compared to manual watering
- Improved water distribution, helping your yard thrive
What Types of Irrigation Systems Do You Install?
We proudly provide customized irrigation systems to meet every customer’s needs. If you’re unsure what’s right for you, our expert team will explain your options and suggest the best fit for your yard and budget. Among our popular options are:
- Drip Irrigation
- Sprinkler System
How Do I Choose the Right Irrigation System for My Property?
Choosing an irrigation system depends on factors like your yard size, landscaping needs, and water usage goals. A consultation with our team can help you make the right decision. Allegiance Water Services evaluate your property and recommend a setup that keeps your landscaping beautiful and easy to maintain. Some rules of thumb are:
- If you have a garden, drip irrigation will save water by directing it precisely where needed.
- Large lawns often benefit from sprinklers due to their wide coverage.
How Can I Monitor My Water Usage With an Irrigation System?
Our advanced irrigation systems allow homeowners to track water usage with smart controllers. These devices monitor weather conditions and adjust watering schedules automatically to conserve water. Smart irrigation technology can help you save on utility bills and maintain a healthy, green landscape.
Do You Offer Free Estimates?
Yes. Whether you need to install an RO system, require irrigation system repairs, or want to upgrade your plumbing, we’ll provide a free estimate so that you can plan accordingly. Contact our team right away for a free estimate, expert advice, or to schedule a service.
Check Out Our Customer Reviews
Overall Rating
I’ve used this company for multiple services! And they are great at everything they do. They are super responsive to all of my needs and are always on time. I will never use any other company!
Fixed my backyard sprinklers without having to put a whole new system in.
Very professional and responsive. No guess work as to when they arrive. Explained everything and cleaned up yard after they were done. Recommend...
Allegiance and Eloy are my "go to" plumbers. Prompt, efficient, cost effective and courteous.
Lawson installed a reverse osmosis system at our new home today. While he was here, he also helped answer (many!) other questions and helped inspect the home’s irrigation system for me. He was thorough, professional, friendly, and patient. Thanks so much Lawson and Allegiance!
Technician patiently walked me through my current setup, identified multiple leaks, and looked to save money by combining and eliminating unneccesay zones.
Ruben and Juan were the best! Great attention to details, all zones were color coded, and helped us with the use of the Rain Bird app. We couldn’t be happier with the great work!
John was great. Professional and courteous. Very pleased with his work.
Great company. We would highly recommend them. Courteous, professional, fast response time. Very reasonable rates. This is the third time we have used their services and have been very happy every time.
Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.
Excellent service. Rommel was very professional. I will call on them again. Marc C.
We had a leak in our drip system. Johnny was awesome. He took the time and explained what the problem was and how to get it fixed. He didn't have the part...
I am so grateful to Lawson for helping me with my spinkler system. He is knowledgeable, kind, and patiently answers all my questions. I trust him and Allegiance Water Service for all of my home’s plumbing needs.
Fast and reasonable.
Paul is all of the above plus irrigation systems technologically advanced.
I had Eloy come by to repair a water softener system that had failed, as well as replace the filter in the RO system. He was courteous, knowledgeable, responsive, timely, and really knew his stuff.
He was wonderfully informative and polite. Educating me on my irrigation system, as I'm from Michigan and very unfamiliar with them.
Had an issue with my sprinkler system, something failed and I had a big wet spot on the side of my house. Called in and was helped with instructions on how to turn off the sprinkler side so no water would go to it until a repair could be scheduled. Paul comes out and shows me the problem, we set a time and he fixes all of that, THEN while testing, just waltzes into the spraying sprinklers and dials in where the water SHOULD have been spraying, like " oh, that's the wrong direction to spray for this area..." Then he programs the whole thing to fix my already mediocre lawn and bushes, told me what to do to improve my lawn through yard care and got into his car with soaking pants and thanked ME! 10/10.
Allegiance Water Services are prompt, thorough, and professional. I found them when they did work on my next door neighbor’s irrigation system. When my irrigation started leaking and watering weeds, I called Allegiance Water Systems for a quote and then to schedule repairs. They send text messages and emails with links to track your technician or to call them direct. Invoicing is quick and easy to access via their billing system. You have everything in writing with links to confirm, deny, or modify your service needs.
I had an exceptional experience with Allegiance today. My old gas water heater needs to be replaced. I called Allegiance yesterday and discussed with David who is very knowledgeable, transparent and told me pros and cons among the different water heaters. I decided to go with 50 gallon Bradford White water heater. Ruben came in next day and clearly explained to me what is the process. He is excellent, very skillful and told me how to maintain it. He cleaned everything afterwards. I am very happy with their services and will call Allegiance for my plumbing issues for sure. Ruben from Allegiance Water Services did an excellent job again today. I had water hammer issue for a couple of months and my pipes coming out the main pipe weren't connected right by a previous plumber. The irrigation system controller needs to be replaced as well And it is now upgraded to an enabling phone control unit. Ruben did an excellent job on replacing the unit and repiping everything. It only took him an hour and they work great! Ruben is very experienced, knowledgeable and efficient. It wouldn't go wrong for Ruben to do your plumbing jobs.
Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you
Installed water softener
Lawson with Allegiance Water has done work for us the last few times and he’s very polite and professional and has done great work for us!
I have used Allegiance for years now and every time I'm still amazed at how courteous and professional they are. Every year I have my R.O. filter changed and my soft water big blue filter changed. They also perform my mist services for the backyard with shutdown for the winter and startup in the spring. 100% recommend them!
John was on time and professional. He fixed the leak in my backyard system and tested it to make sure no further leaks. He also checked the front yard and found an additional leak that I hadn’t noticed and also fixed it in the same trip. Super happy with the great service and will definitely call these guys again for future plumbing repairs outdoors and indoor.
Great company! My water heater and water softener both decided it would be best to stop working on the same day. Allegiance came out and gave me a quote for both and their price was great. I feel like they were really interested in helping me.
Lawson was punctual, polite, clean and knowledgeable. He serviced the RO system. Recommended an alarm to detect a leak. Will think about it.
Arrived on time , perfectly described a job he'd be doing and provided excellent service , would recommend him to all of my neighbors, did a great job fixing my water heater leak
Excellent communication. Reliable.
Allegiance Water Services was great! They prioritized my urgent request and Lawson was great when he came to diagnose the issue. He thoroughly explained the problem and gave me different options and advice on future work. 5 star support!
These guys replaced my Water Heater today. Prompt, fair price, easy to work with. 5 Stars is not sufficient to rate their quality
Excellent job! Will use them again.
Paul and Allegiance are the best!
John was extremely professional and courteous explaining in detail the problems with my irrigation system. He made the repairs and added recommendations as well. He was the best! I highly recommend! Pull
Josh and the office and service tech Rommel were excellent in every way! Professional, knowledgable service of issues with my water softener.
Technician was here within 30 minutes. Did a great job for a fair price. I highly recommend Allegiance…..
Valley Wide Service
Anthem • Avondale • Buckeye • Carefree • Cave Creek • Chandler • Fountain Hills • Gilbert • Glendale • Goodyear • Laveen • Litchfield Park • Mesa • Paradise Valley • Peoria • Scottsdale • Sun City • Sun City West • Sun Lakes • Surprise • Tempe • Tolleson • Youngtown