Plumbing and Water Services Frequently Asked Questions

David was terrific to work with to get my endless questions answered and align on the right water softener system. Lawson, who installed the water softener was outstanding. He explained service and care issues and did a very professional install. The whole team takes their customers satisfaction seriously. I'll be back for future plumbing needs!

Will make sure the job gets done!

Allegiance has been great. Eloy was perfect. I recommend this company highly and will certainly continue to use them in the future.

The service tech was pleasant, courteous and knowledgeable. He tracked down the problem and eliminated it as quickly as possible, as he was aware that what his time cost us in getting the job done.

Lawson Key was very professional, respectful and kind. He did a great and solid job of installing a new faucet for our water filtration system!

I had made an appointment for Thursday, but was pleasantly surprised to receive a call on Wednesday that Eloy could come out a day early. They serviced my RO water system and soft water system. They exhibited excellent attention to detail and worked in a professional manner. When finished they cleared explained what we needed to to do move for the coming year. I will certainly use them again for annual inspections and servicing.

Lawson was incredibly friendly, informative and professional. David was also a standout for his strong communication and customer service. 10/10 would recommend to friends and family.

Lawson installed a reverse osmosis system at our new home today. While he was here, he also helped answer (many!) other questions and helped inspect the home’s irrigation system for me. He was thorough, professional, friendly, and patient. Thanks so much Lawson and Allegiance!

Friendly, knowledgeable and efficient.

John was great. Professional and courteous. Very pleased with his work.

I am so grateful to Lawson for helping me with my spinkler system. He is knowledgeable, kind, and patiently answers all my questions. I trust him and Allegiance Water Service for all of my home’s plumbing needs.

Lawson was punctual, polite, clean and knowledgeable. He serviced the RO system. Recommended an alarm to detect a leak. Will think about it.

Paul came today to check my Rain Bird system controller. I have worked with him during my new irrigation installation project at the beginning of this year. I was extremely pleased with the outcome then and again today. I specifically requested him for today’s job. As always, he offered excellent, professional service, knowledgeable, courteous and friendly. I would refer him and Allegiance Water Service to my friends with high remarks.

Excellent service

Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you

John was extremely professional and courteous explaining in detail the problems with my irrigation system. He made the repairs and added recommendations as well. He was the best! I highly recommend! Pull

I have used Allegiance for years now and every time I'm still amazed at how courteous and professional they are. Every year I have my R.O. filter changed and my soft water big blue filter changed. They also perform my mist services for the backyard with shutdown for the winter and startup in the spring. 100% recommend them!

Excellent service and water quality!!

Would highly recommend. Lawson was very professional.

They have done several projects for us and they were done efficiently and well. I highly recommend them for any water service

Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.

Friendly and reliable. Does great work!

After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.

Had an issue with my sprinkler system, something failed and I had a big wet spot on the side of my house. Called in and was helped with instructions on how to turn off the sprinkler side so no water would go to it until a repair could be scheduled. Paul comes out and shows me the problem, we set a time and he fixes all of that, THEN while testing, just waltzes into the spraying sprinklers and dials in where the water SHOULD have been spraying, like " oh, that's the wrong direction to spray for this area..." Then he programs the whole thing to fix my already mediocre lawn and bushes, told me what to do to improve my lawn through yard care and got into his car with soaking pants and thanked ME! 10/10.

They answered the phone (after several other business didnt) and came right out to do the estimate and complete the work. Quality is good. Will call next time I need sprinkler/landscaping work.

Allegiance Water Services was great! They prioritized my urgent request and Lawson was great when he came to diagnose the issue. He thoroughly explained the problem and gave me different options and advice on future work. 5 star support!

Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.

Why should you hire Allegiance? Quality. Dependability. Customer service. Experience. Dedication. Hard work. This company takes quality experience and service to the next level. I haven’t worked with many home service companies who do such a good job like this. From the moment we got the quote, until the minute the job was done, they were reliable and they provided the service we requested. First they came out to inspect the issue. Once they figured out what was wrong, they provided a verbal quote and followed up with a digital quote. I was able to accept the quote digitally and put a deposit down to begin the work. Since our system needed to be replaced, it was quite a process and luckily they had it all under control. They contacted the city and cox communications to flag their underground items so that they knew where to avoid. Then Lawson came out and literally spent an entire day replacing the system. The customer service was above and beyond. Yes there are a million plumbers and irrigation companies out there, but there aren’t as many reputable, trustworthy, licensed and qualified ones like Allegience.

Installed water softener

Technician was here within 30 minutes. Did a great job for a fair price. I highly recommend Allegiance…..

Eloy is just awesome, friendly, detailed, professional and took time to walk me through all work completed, highly recommend.

We have used Allegiance Water Services for several years now, and we have not been disappointed. Very professional, quality work, friendly, reliable.