Softer Water Solutions in Phoenix and Scottsdale, AZ

Professional Water Softener Solutions

If you’re tired of stubborn water spots, dry skin, or appliances wearing out too soon, hard water may be to blame. In the Phoenix and Scottsdale areas, hard water is a common issue—but it doesn’t have to be your normal. At Allegiance Water Services, we install and service water softener systems that make your home’s water cleaner, gentler, and easier on everything from your pipes to your skin.

We’re a local, full-service provider offering professional water softener installation, maintenance, and repair—all backed by our commitment to quality, sustainability, and excellent customer care.

What Is a Water Softener?

A water softener is a home system that removes hard minerals—like calcium and magnesium—from your water supply. These minerals are what cause buildup in your plumbing, stains on your sinks, and that “dry” feeling on your skin after showering.

Using ion exchange technology, a hard water softener replaces those minerals with sodium or potassium, giving you soft, high-quality water throughout your home. It’s one of the easiest ways to protect your plumbing and your appliances.

Why Install a Whole Home Water Softener?

If you’re living in Phoenix or Scottsdale, chances are your home has hard water. And over time, that can cost you—literally. A whole-home water softener helps:

  • Prevent scale buildup in pipes and water-using appliances
  • Extend the lifespan of your dishwasher, washing machine, and water heater
  • Improve water quality for drinking, cooking, and bathing
  • Help soap and shampoo work better, so you use less
  • Reduce stains on faucets, glass, and tile

Many families choose to add a reverse osmosis (RO) system when upgrading their home’s water. RO systems go the extra mile by removing contaminants, improving the taste of drinking water, and giving you that extra peace of mind about the water your family uses every day. Paired with a water softener, it’s a great way to ensure cleaner, safer water for your whole home.

Here’s What Happens When You Work With Us

We get it—you don’t want a long, messy install or a pushy sales pitch. That’s not our style. At Allegiance Water Services, our water softener installation is straightforward:

  • We test your water and talk about your needs
  • We recommend the best system based on your household and usage
  • Our licensed techs install it
  • We walk you through it, so you know how it works and how to maintain it

Types of Water Softener Systems

There are several different types of water softeners, and knowing the difference can help you choose the right system for your home. Here’s a breakdown of the most common types:

Salt-Based Ion Exchange Water Softeners

Most common. Most effective.

These systems work by swapping hard minerals (like calcium and magnesium) for sodium or potassium. They’re especially popular in Arizona homes because they’re reliable and long-lasting.

Pros:

  • Very effective at softening water
  • Great for long-term appliance protection
  • Ideal for homes with high hardness levels

Cons:

  • Requires salt refills
  • May need a drain line for discharge

Salt-Free Water Softeners (Conditioners)

Great for eco-conscious homeowners.

Technically, these systems don’t “soften” water—they condition it by preventing minerals from sticking to surfaces. They don’t remove the hardness, but they reduce scale buildup.

Pros:

  • No salt or chemicals required
  • Lower maintenance
  • Eco-friendly option

Cons:

  • Not as effective for very hard water
  • Won’t make water feel soft

Dual-Tank Water Softeners

Best for large households or high water usage.

These systems have two resin tanks, so one can regenerate while the other keeps working. That means you always have softened water, even during the recharge cycle.

Pros:

  • Continuous soft water, 24/7
  • Handles heavy usage well

Cons:

  • More expensive
  • Requires more space

Water Softener Maintenance Made Simple

To get the most out of your system, a little regular water softener maintenance goes a long way. Here are some quick tips to keep it running smoothly:

  • Refill salt when it runs low (usually every 4–6 weeks)
  • Clean the brine tank annually
  • Use quality salt designed for softeners
  • Have it checked annually by a pro

Need help? We offer affordable, reliable water softener service plans so you don’t have to think twice.

When to Call for Water Softener Repair

Even the best systems can run into issues. If your water feels “hard” again or you notice buildup or salt issues, it might be time for water softener repair. Common signs include:

  • Mineral spots returning on dishes or shower doors
  • Low water pressure
  • Salt not dissolving in the tank
  • System errors or warning lights

Our technicians will get your system back on track without pushing unnecessary replacements.

Keeping Your System in Top Condition

Ongoing water softener service is key to maximizing the life and performance of your system. We offer:

  • Routine inspections
  • Filter replacements
  • System cleaning
  • Performance testing

Whether it’s part of your seasonal home care or a one-time service call, we’re your partner in keeping your system in peak condition year-round.

Ready for Better Water?

If you’re done with the scale, the stains, and the endless cleaning—let’s fix it. A whole home water softener from Allegiance Water Services can change how your home feels, looks, and functions.

Call now to schedule your free consultation or use our quick online form. We’ll test your water, recommend the right system, and get you set up with softer, cleaner water in no time.

*Most homes in the Phoenix area experience water hardness levels between 10-20 grains per gallon. Actual water hardness at your home may differ. Contact us for a FREE water hardness test to find out exactly which capacity water softener will work most efficiently for you.

Check Out Our Customer Reviews

facebookgoogleyelpOverall Rating
5.0
Based on 415 Reviews
Connie Cunningham
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Connie Cunningham
September 9, 2022

Johnny Gonzales was very professional, courteous, and thorough.

Yong Choi
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Yong Choi
September 7, 2023

Lawson with Allegiance Water has done work for us the last few times and he’s very polite and professional and has done great work for us!

Traci P.
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Traci P.
November 29, 2023

We had a leak in our drip system. Johnny was awesome. He took the time and explained what the problem was and how to get it fixed. He didn't have the part...

Pat Matthias
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Pat Matthias
September 22, 2022

Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you

David Flick
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David Flick
October 13, 2022
Martin Waldinger
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Martin Waldinger
October 4, 2022

They have done several projects for us and they were done efficiently and well. I highly recommend them for any water service

David Hoffmeister
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David Hoffmeister
August 4, 2022
Lindsey Dempsey
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Lindsey Dempsey
November 17, 2023

Why should you hire Allegiance? Quality. Dependability. Customer service. Experience. Dedication. Hard work. This company takes quality experience and service to the next level. I haven’t worked with many home service companies who do such a good job like this. From the moment we got the quote, until the minute the job was done, they were reliable and they provided the service we requested. First they came out to inspect the issue. Once they figured out what was wrong, they provided a verbal quote and followed up with a digital quote. I was able to accept the quote digitally and put a deposit down to begin the work. Since our system needed to be replaced, it was quite a process and luckily they had it all under control. They contacted the city and cox communications to flag their underground items so that they knew where to avoid. Then Lawson came out and literally spent an entire day replacing the system. The customer service was above and beyond. Yes there are a million plumbers and irrigation companies out there, but there aren’t as many reputable, trustworthy, licensed and qualified ones like Allegience.

Donald Mossman
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Donald Mossman
May 12, 2022
Jim Sultan
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Jim Sultan
July 15, 2020

I had made an appointment for Thursday, but was pleasantly surprised to receive a call on Wednesday that Eloy could come out a day early. They serviced my RO water system and soft water system. They exhibited excellent attention to detail and worked in a professional manner. When finished they cleared explained what we needed to to do move for the coming year. I will certainly use them again for annual inspections and servicing.

june grace Kassel
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june grace Kassel
June 22, 2021

Lawson was punctual, polite, clean and knowledgeable. He serviced the RO system. Recommended an alarm to detect a leak. Will think about it.

Andrew Kinch
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Andrew Kinch
November 10, 2022

I have used Allegiance for years now and every time I'm still amazed at how courteous and professional they are. Every year I have my R.O. filter changed and my soft water big blue filter changed. They also perform my mist services for the backyard with shutdown for the winter and startup in the spring. 100% recommend them!

B Ferguson
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B Ferguson
December 6, 2023

Allegiance and Eloy are my "go to" plumbers. Prompt, efficient, cost effective and courteous.

Mark McLaren
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Mark McLaren
September 16, 2021
Jason Goudie
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Jason Goudie
October 4, 2022
K N
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K N
July 21, 2022

I had Eloy come by to repair a water softener system that had failed, as well as replace the filter in the RO system. He was courteous, knowledgeable, responsive, timely, and really knew his stuff.

Hengameh Hajisafartehrani
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Hengameh Hajisafartehrani
June 10, 2023

After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.

Janie R.
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Janie R.
November 29, 2023

I was in a panic when my sprinklers started making loud noises at 5:30am. I called Allegiance water and was able to get a service rep out the next day. They...

D M
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D M
July 21, 2022

I have used Allegiance Water since 2018. The company and service is outstanding. John Gonzales was our repair person for this call. He changed our RO water filters, installed a leak detector for the RO, and repaired our water shut off valve. He was GREAT!!! He is very knowledgeable and dependable. I highly recommend Allegiance and their team. Thanks

Michael Pierotti
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Michael Pierotti
April 14, 2022
Allison Camas
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Allison Camas
March 30, 2023
akash shetty
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akash shetty
January 3, 2024
Chris Latham
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Chris Latham
July 18, 2022

Excellent job! Will use them again.

Jeri Dentz
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Jeri Dentz
May 13, 2021

Allegiance has been great. Eloy was perfect. I recommend this company highly and will certainly continue to use them in the future.

Mike Gall
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Mike Gall
September 30, 2023

John was extremely professional and courteous explaining in detail the problems with my irrigation system. He made the repairs and added recommendations as well. He was the best! I highly recommend! Pull

Nelson André
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Nelson André
November 30, 2023

Paul came today to check my Rain Bird system controller. I have worked with him during my new irrigation installation project at the beginning of this year. I was extremely pleased with the outcome then and again today. I specifically requested him for today’s job. As always, he offered excellent, professional service, knowledgeable, courteous and friendly. I would refer him and Allegiance Water Service to my friends with high remarks.

Chris Erickson
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Chris Erickson
December 22, 2023

Fast and reasonable.

Michael Oster
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Michael Oster
July 26, 2022

Josh and the office and service tech Rommel were excellent in every way! Professional, knowledgable service of issues with my water softener.

Double Helix Las Vegas
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Double Helix Las Vegas
September 27, 2022
Michael Clarke
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Michael Clarke
October 25, 2023

Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.

Laura Robinson
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Laura Robinson
August 10, 2022
Marc Soronson
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Marc Soronson
October 28, 2022
Alex Mendoza
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Alex Mendoza
recommends
April 27, 2017

Great company! My water heater and water softener both decided it would be best to stop working on the same day. Allegiance came out and gave me a quote for both and their price was great. I feel like they were really interested in helping me.

Maritza Arias
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Maritza Arias
September 27, 2023
Tamara Naef
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Tamara Naef
August 31, 2022

Would highly recommend. Lawson was very professional.

Steven Abrams
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Steven Abrams
September 23, 2022
Mike B
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Mike B
June 7, 2022

Fixed my backyard sprinklers without having to put a whole new system in.

Mitch Varbiro
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Mitch Varbiro
November 9, 2023
Julie Shinn
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Julie Shinn
November 12, 2022

Allegiance’s technician Eloy Garcia arrived promptly, explained and showed me the issue with my water softener and also he noted some water in tray beneath the water heater that I had even noticed. He fixed the motor on softener and then removed and replaced my water heater as he noted it was still under manufacturer’s warranty! I am so please with his prompt, thorough and efficient service. I highly recommend him and Allegiance Eater Services!

Jason Johns
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Jason Johns
June 24, 2022
Laura S
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Laura S
October 20, 2022

Lawson installed a reverse osmosis system at our new home today. While he was here, he also helped answer (many!) other questions and helped inspect the home’s irrigation system for me. He was thorough, professional, friendly, and patient. Thanks so much Lawson and Allegiance!

robyn stiefeld
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robyn stiefeld
June 21, 2022
Sam Hodges
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Sam Hodges
July 22, 2021

I love this business. They go the extra mile to make sure their clientele are taken care of. My hot water heater went out on New Years eve and required a part to fix it. The part was unavailable and Rheem the manufacturer was closed until Monday. John Gonzales from Allegient brought out a new unit and installed it, so that I would have hot water for the weekend. This is a great company, and I am glad that I selected them. UPDATE Allegiance is my go to water company. My house is 50 years old now, so I'm glad I have them to call if I have a problem. Rommel Valenzuela came today to service my filtration system. He was nice, professional and did a great job.

Doug Reynolds
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Doug Reynolds
January 13, 2023

David was terrific to work with to get my endless questions answered and align on the right water softener system. Lawson, who installed the water softener was outstanding. He explained service and care issues and did a very professional install. The whole team takes their customers satisfaction seriously. I'll be back for future plumbing needs!

Jensen Hemming
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Jensen Hemming
September 1, 2023
Emily Barnett
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Emily Barnett
April 21, 2022

John was on time and professional. He fixed the leak in my backyard system and tested it to make sure no further leaks. He also checked the front yard and found an additional leak that I hadn’t noticed and also fixed it in the same trip. Super happy with the great service and will definitely call these guys again for future plumbing repairs outdoors and indoor.

Nancy Pearce
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Nancy Pearce
October 13, 2023

We have used Allegiance Water Services for several years now, and we have not been disappointed. Very professional, quality work, friendly, reliable.

Dan McFadden
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Dan McFadden
August 25, 2022

They answered the phone (after several other business didnt) and came right out to do the estimate and complete the work. Quality is good. Will call next time I need sprinkler/landscaping work.

Daniel L Syllaba
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Daniel L Syllaba
recommends
August 18, 2021

What a great job by everyone involved in this process!! A new drip system was installed in both the front and back yards - first time a system was installed by real professionals. System works great and is easy to use!! Highly recommend Allegiance!!!

julie Whipple
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julie Whipple
August 30, 2022

Assessed my sprinkler system. Told me and showed me the main issue I'm having. No charge! Very nice and knew the answers to my questions. Didn't try to sell me anything. Will have these guys over everyone else I've done business with.

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