Water Softeners

Water Softener Solutions

If you’re tired of stubborn water spots, dry skin, or appliances wearing out too soon, hard water may be to blame. In the Phoenix and Scottsdale areas, hard water is a common issue—but it doesn’t have to be your normal. At Allegiance Water Services, we install and service water softener systems that make your home’s water cleaner, gentler, and easier on everything from your pipes to your skin.

We’re a local, full-service provider offering professional water softener installation, maintenance, and repair—all backed by our commitment to quality, sustainability, and excellent customer care.

What Is a Water Softener?

A water softener is a home system that removes hard minerals—like calcium and magnesium—from your water supply. These minerals are what cause buildup in your plumbing, stains on your sinks, and that “dry” feeling on your skin after showering.

Using ion exchange technology, a hard water softener replaces those minerals with sodium or potassium, giving you soft, high-quality water throughout your home. It’s one of the easiest ways to protect your plumbing and your appliances.

Why Install a Whole Home Water Softener?

If you’re living in Phoenix or Scottsdale, chances are your home has hard water. And over time, that can cost you—literally. A whole-home water softener helps:

  • Prevent scale buildup in pipes and water-using appliances
  • Extend the lifespan of your dishwasher, washing machine, and water heater
  • Improve water quality for drinking, cooking, and bathing
  • Help soap and shampoo work better, so you use less
  • Reduce stains on faucets, glass, and tile

Many families choose to add a reverse osmosis (RO) system when upgrading their home’s water. RO systems go the extra mile by removing contaminants, improving the taste of drinking water, and giving you that extra peace of mind about the water your family uses every day. Paired with a water softener, it’s a great way to ensure cleaner, safer water for your whole home.

Here’s What Happens When You Work With Us

We get it—you don’t want a long, messy install or a pushy sales pitch. That’s not our style. At Allegiance Water Services, our water softener installation is straightforward:

  • We test your water and talk about your needs
  • We recommend the best system based on your household and usage
  • Our licensed techs install it
  • We walk you through it, so you know how it works and how to maintain it

Types of Water Softener Systems

There are several different types of water softeners, and knowing the difference can help you choose the right system for your home. Here’s a breakdown of the most common types:

Salt-Based Ion Exchange Water Softeners

Most common. Most effective.

These systems work by swapping hard minerals (like calcium and magnesium) for sodium or potassium. They’re especially popular in Arizona homes because they’re reliable and long-lasting.

Pros:

  • Very effective at softening water
  • Great for long-term appliance protection
  • Ideal for homes with high hardness levels

Cons:

  • Requires salt refills
  • May need a drain line for discharge

Salt-Free Water Softeners (Conditioners)

Great for eco-conscious homeowners.

Technically, these systems don’t “soften” water—they condition it by preventing minerals from sticking to surfaces. They don’t remove the hardness, but they reduce scale buildup.

Pros:

  • No salt or chemicals required
  • Lower maintenance
  • Eco-friendly option

Cons:

  • Not as effective for very hard water
  • Won’t make water feel soft

Dual-Tank Water Softeners

Best for large households or high water usage.

These systems have two resin tanks, so one can regenerate while the other keeps working. That means you always have softened water, even during the recharge cycle.

Pros:

  • Continuous soft water, 24/7
  • Handles heavy usage well

Cons:

  • More expensive
  • Requires more space

Water Softener Maintenance Made Simple

To get the most out of your system, a little regular water softener maintenance goes a long way. Here are some quick tips to keep it running smoothly:

  • Refill salt when it runs low (usually every 4–6 weeks)
  • Clean the brine tank annually
  • Use quality salt designed for softeners
  • Have it checked annually by a pro

Need help? We offer affordable, reliable water softener service plans so you don’t have to think twice.

When to Call for Water Softener Repair

Even the best systems can run into issues. If your water feels “hard” again or you notice buildup or salt issues, it might be time for water softener repair. Common signs include:

  • Mineral spots returning on dishes or shower doors
  • Low water pressure
  • Salt not dissolving in the tank
  • System errors or warning lights

Our technicians will get your system back on track without pushing unnecessary replacements.

Keeping Your System in Top Condition

Ongoing water softener service is key to maximizing the life and performance of your system. We offer:

  • Routine inspections
  • Filter replacements
  • System cleaning
  • Performance testing

Whether it’s part of your seasonal home care or a one-time service call, we’re your partner in keeping your system in peak condition year-round.

Ready for Better Water?

If you’re done with the scale, the stains, and the endless cleaning—let’s fix it. A whole home water softener from Allegiance Water Services can change how your home feels, looks, and functions.

Call now to schedule your free consultation or use our quick online form. We’ll test your water, recommend the right system, and get you set up with softer, cleaner water in no time.

*Most homes in the Phoenix area experience water hardness levels between 10-20 grains per gallon. Actual water hardness at your home may differ. Contact us for a FREE water hardness test to find out exactly which capacity water softener will work most efficiently for you.

Check Out Our Customer Reviews

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5.0
Based on 415 Reviews
Brei R
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Brei R
July 13, 2022
Connie Cunningham
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Connie Cunningham
September 9, 2022

Johnny Gonzales was very professional, courteous, and thorough.

Chandrahas Patel, MD
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Chandrahas Patel, MD
April 18, 2023
Michael Oster
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Michael Oster
July 26, 2022

Josh and the office and service tech Rommel were excellent in every way! Professional, knowledgable service of issues with my water softener.

Janie R.
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Janie R.
November 29, 2023

I was in a panic when my sprinklers started making loud noises at 5:30am. I called Allegiance water and was able to get a service rep out the next day. They...

Ginger Prost
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Ginger Prost
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April 3, 2018

Great company. We would highly recommend them. Courteous, professional, fast response time. Very reasonable rates. This is the third time we have used their services and have been very happy every time.

2JourMusic
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2JourMusic
November 21, 2022

Very professional and responsive. No guess work as to when they arrive. Explained everything and cleaned up yard after they were done. Recommend...

Jack Coakley
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Jack Coakley
August 9, 2022

Paul and Allegiance are the best!

Bill Giles
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Bill Giles
November 21, 2023

John was great. Professional and courteous. Very pleased with his work.

John Black
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John Black
May 4, 2021
Laura Pascal
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Laura Pascal
November 30, 2020

Annual service on RO water system. Rommel was friendly, fast and professional.

Laura Robinson
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Laura Robinson
August 10, 2022
Grant Cook
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Grant Cook
October 12, 2023

Highly recommend for Navien install and servicing.

june grace Kassel
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june grace Kassel
June 22, 2021

Lawson was punctual, polite, clean and knowledgeable. He serviced the RO system. Recommended an alarm to detect a leak. Will think about it.

Jim Sultan
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Jim Sultan
July 15, 2020

I had made an appointment for Thursday, but was pleasantly surprised to receive a call on Wednesday that Eloy could come out a day early. They serviced my RO water system and soft water system. They exhibited excellent attention to detail and worked in a professional manner. When finished they cleared explained what we needed to to do move for the coming year. I will certainly use them again for annual inspections and servicing.

Greg Kreizenbeck
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Greg Kreizenbeck
October 12, 2023

Paul is all of the above plus irrigation systems technologically advanced.

Madhu Patel
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Madhu Patel
June 9, 2022

Excellent service

Pat Matthias
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Pat Matthias
September 22, 2022

Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you

Martin Waldinger
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Martin Waldinger
October 4, 2022

They have done several projects for us and they were done efficiently and well. I highly recommend them for any water service

Rob Roberson
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Rob Roberson
April 20, 2022
Jason Goudie
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Jason Goudie
October 4, 2022
BobCat Studios
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BobCat Studios
October 12, 2023

Ruben and Juan were the best! Great attention to details, all zones were color coded, and helped us with the use of the Rain Bird app. We couldn’t be happier with the great work!

Michael Pierotti
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Michael Pierotti
April 14, 2022
Karen Bramer
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Karen Bramer
October 6, 2022
Mitch Varbiro
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Mitch Varbiro
November 9, 2023
julie Whipple
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julie Whipple
August 30, 2022

Assessed my sprinkler system. Told me and showed me the main issue I'm having. No charge! Very nice and knew the answers to my questions. Didn't try to sell me anything. Will have these guys over everyone else I've done business with.

Nelson André
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Nelson André
November 30, 2023

Paul came today to check my Rain Bird system controller. I have worked with him during my new irrigation installation project at the beginning of this year. I was extremely pleased with the outcome then and again today. I specifically requested him for today’s job. As always, he offered excellent, professional service, knowledgeable, courteous and friendly. I would refer him and Allegiance Water Service to my friends with high remarks.

Daniel L Syllaba
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Daniel L Syllaba
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August 18, 2021

What a great job by everyone involved in this process!! A new drip system was installed in both the front and back yards - first time a system was installed by real professionals. System works great and is easy to use!! Highly recommend Allegiance!!!

Lori Colling
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Lori Colling
November 18, 2023

I am so grateful to Lawson for helping me with my spinkler system. He is knowledgeable, kind, and patiently answers all my questions. I trust him and Allegiance Water Service for all of my home’s plumbing needs.

Ken Forston
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Ken Forston
January 11, 2022

Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.

Michael Landy
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Michael Landy
October 26, 2023

Technician patiently walked me through my current setup, identified multiple leaks, and looked to save money by combining and eliminating unneccesay zones.

James Anderson
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James Anderson
October 12, 2023

Eloy is just awesome, friendly, detailed, professional and took time to walk me through all work completed, highly recommend.

Michael Clarke
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Michael Clarke
October 25, 2023

Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.

Hengameh Hajisafartehrani
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Hengameh Hajisafartehrani
June 10, 2023

After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.

K N
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K N
July 21, 2022

I had Eloy come by to repair a water softener system that had failed, as well as replace the filter in the RO system. He was courteous, knowledgeable, responsive, timely, and really knew his stuff.

Zacory Boatright
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Zacory Boatright
June 6, 2022
robyn stiefeld
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robyn stiefeld
June 21, 2022
Bryan
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Bryan
January 8, 2024
D Weaver
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D Weaver
December 18, 2023

The service tech was pleasant, courteous and knowledgeable. He tracked down the problem and eliminated it as quickly as possible, as he was aware that what his time cost us in getting the job done.

Charles Fratantoni
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Charles Fratantoni
December 6, 2023

Friendly, knowledgeable and efficient.

M.G.
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M.G.
July 12, 2022

Fast, reliable. Polite repair people. Fair price.

Marc Soronson
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Marc Soronson
October 28, 2022
Chris Erickson
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Chris Erickson
December 22, 2023

Fast and reasonable.

Joe Leonhart
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Joe Leonhart
September 9, 2022

Extremely impressed and satisfied with professionalism and service. A real person always available by phone unlike several competitors I tried to reach. Eloy the tech was the best in all respects.

Lindsey Dempsey
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Lindsey Dempsey
November 17, 2023

Why should you hire Allegiance? Quality. Dependability. Customer service. Experience. Dedication. Hard work. This company takes quality experience and service to the next level. I haven’t worked with many home service companies who do such a good job like this. From the moment we got the quote, until the minute the job was done, they were reliable and they provided the service we requested. First they came out to inspect the issue. Once they figured out what was wrong, they provided a verbal quote and followed up with a digital quote. I was able to accept the quote digitally and put a deposit down to begin the work. Since our system needed to be replaced, it was quite a process and luckily they had it all under control. They contacted the city and cox communications to flag their underground items so that they knew where to avoid. Then Lawson came out and literally spent an entire day replacing the system. The customer service was above and beyond. Yes there are a million plumbers and irrigation companies out there, but there aren’t as many reputable, trustworthy, licensed and qualified ones like Allegience.

Megen Blackburn
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Megen Blackburn
May 27, 2022

Allegiance Water Services are prompt, thorough, and professional. I found them when they did work on my next door neighbor’s irrigation system. When my irrigation started leaking and watering weeds, I called Allegiance Water Systems for a quote and then to schedule repairs. They send text messages and emails with links to track your technician or to call them direct. Invoicing is quick and easy to access via their billing system. You have everything in writing with links to confirm, deny, or modify your service needs.

Donald Mossman
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Donald Mossman
May 12, 2022
Jeri Dentz
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Jeri Dentz
May 13, 2021

Allegiance has been great. Eloy was perfect. I recommend this company highly and will certainly continue to use them in the future.

Sylvia Thomas
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Sylvia Thomas
September 30, 2022

Lawson Key was very professional, respectful and kind. He did a great and solid job of installing a new faucet for our water filtration system!

Mark McLaren
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Mark McLaren
September 16, 2021

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