Plumbing and Water Services Frequently Asked Questions
Frequently Asked Questions
Allegiance Water Services in Scottsdale knows how important it is to keep your plumbing and water systems in top shape. Water is one of the most critical resources in your home – whether it’s for drinking, cooking, or keeping your yard looking its best. Below, we’ve compiled answers to some of the most common questions we receive about our services, water treatment, irrigation, and more. If you live in Arizona, turn to us for reliable water solutions.
What Services Do You Offer?
We offer comprehensive water services to address your plumbing, water treatment, and irrigation needs. They include:
Do You Service Both Residential and Commercial Properties?
Our team specializes in both residential and commercial plumbing and water system repairs. We offer customized solutions for commercial customers in Phoenix, Scottsdale, or the surrounding areas.
What Areas Do You Service?
- Anthem
- Avondale
- Buckeye
- Carefree
- Cave Creek
- Chandler
- Fountain Hills
- Gilbert
- Glendale
- Goodyear
- Laveen
- Litchfield Park
- Mesa
- Paradise Valley
- Phoenix
- Peoria
- Scottsdale
- Sun City
- Sun City West
- Sun Lakes
- Surprise
- Tempe
- Tolleson
- Youngtown
How Do I Schedule an Appointment?
Our office in Scottsdale is open from 8 a.m. to 5 p.m., Monday through Friday. You’re welcome to visit, call, or request a free estimate through our web portal.
What Are the Signs of a Plumbing Leak?
Detecting a plumbing leak early can save you from costly repairs down the line. A small leak could lead to bigger issues like mold or structural damage. We offer expert plumbing leak repairs, so let us know immediately if you notice any of these signs of problems:
- Unexplained increases in your water bill
- Damp or musty odors in your home
- Water stains on walls or ceilings
- Low water pressure in taps or showers
Wet spots on floors or around the foundation
How Do You Handle Emergency Plumbing Issues?
Plumbing emergencies, like burst pipes or overflowing toilets, often happen at the most inconvenient times. No matter how big or small the issue, we’re here to help Arizona residents with fast, reliable solutions around the clock. Here’s how it works:
- Contact our emergency line
- Describe your issue
Our licensed plumbers will arrive promptly with all the tools needed to fix the problem
Do You Offer Drain Cleaning Services?
Yes. If you’re dealing with a slow or clogged drain, our professional drain cleaning services will clear the blockage quickly. We use advanced equipment like high-pressure water jets to eliminate grease, debris, and even tree roots clogging your drain. Regular drain cleaning is essential to prevent buildup and avoid costly repairs in the future, so add it to your home maintenance checklist.
What’s the Difference Between a Water Softener and an RO System?
Water softeners and reverse osmosis systems both improve water quality, but they serve different purposes. Many of our customers install both for optimal water quality inside their homes. Here’s what each does:
- Water Softener – Water softeners remove minerals like calcium and magnesium that cause hard water. This extends the life of appliances and plumbing fixtures while making skin and hair feel softer after showering.
- Reverse Osmosis (RO) System – This solution uses a filtration process to remove contaminants like chlorine, lead, and bacteria from drinking water. It delivers purified, safe water that’s perfect for drinking and cooking.
What Is a Sewer Line Inspection and When Is It Necessary?
A sewer line inspection uses a small camera to check the condition of your sewer pipes. We recommend it if you notice frequent clogs, backed-up drains, or foul odors. Sewer inspections can reveal problems like blockages, cracks, or tree root intrusion. Catching these issues early can save you from expensive repairs or even a full sewer line replacement.
What Are the Benefits of an Irrigation System?
Phoenix’s dry climate makes water management essential for homeowners with lawns or gardens. Whether you’re aiming for lush landscaping or just want to simplify your watering routine, an irrigation system is a smart investment. Benefits include:
- Consistent and efficient watering of plants and grass
- Reduced water waste compared to manual watering
- Improved water distribution, helping your yard thrive
What Types of Irrigation Systems Do You Install?
We proudly provide customized irrigation systems to meet every customer’s needs. If you’re unsure what’s right for you, our expert team will explain your options and suggest the best fit for your yard and budget. Among our popular options are:
- Drip Irrigation
- Sprinkler System
How Do I Choose the Right Irrigation System for My Property?
Choosing an irrigation system depends on factors like your yard size, landscaping needs, and water usage goals. A consultation with our team can help you make the right decision. Allegiance Water Services evaluate your property and recommend a setup that keeps your landscaping beautiful and easy to maintain. Some rules of thumb are:
- If you have a garden, drip irrigation will save water by directing it precisely where needed.
- Large lawns often benefit from sprinklers due to their wide coverage.
How Can I Monitor My Water Usage With an Irrigation System?
Our advanced irrigation systems allow homeowners to track water usage with smart controllers. These devices monitor weather conditions and adjust watering schedules automatically to conserve water. Smart irrigation technology can help you save on utility bills and maintain a healthy, green landscape.
Do You Offer Free Estimates?
Yes. Whether you need to install an RO system, require irrigation system repairs, or want to upgrade your plumbing, we’ll provide a free estimate so that you can plan accordingly. Contact our team right away for a free estimate, expert advice, or to schedule a service.
Check Out Our Customer Reviews
Overall Rating
Allegiance has been great. Eloy was perfect. I recommend this company highly and will certainly continue to use them in the future.
Johnny Gonzales was very professional, courteous, and thorough.
Paul is all of the above plus irrigation systems technologically advanced.
Annual service on RO water system. Rommel was friendly, fast and professional.
I have used Allegiance Water since 2018. The company and service is outstanding. John Gonzales was our repair person for this call. He changed our RO water filters, installed a leak detector for the RO, and repaired our water shut off valve. He was GREAT!!! He is very knowledgeable and dependable. I highly recommend Allegiance and their team. Thanks
Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.
Great company! My water heater and water softener both decided it would be best to stop working on the same day. Allegiance came out and gave me a quote for both and their price was great. I feel like they were really interested in helping me.
These Guys are awesome! They were on time and on the mark. Service was professional and they did a clean repair. I would definitely recommend them.
Excellent communication. Reliable.
John was very knowledgeable and pleasant to work with. Unfortunately, he didnt have the parts i needed so he will be returning in a couple of days to do the actual work. I will update after the work is completed.
Allegiance’s technician Eloy Garcia arrived promptly, explained and showed me the issue with my water softener and also he noted some water in tray beneath the water heater that I had even noticed. He fixed the motor on softener and then removed and replaced my water heater as he noted it was still under manufacturer’s warranty! I am so please with his prompt, thorough and efficient service. I highly recommend him and Allegiance Eater Services!
Allegiance Water Services was great! They prioritized my urgent request and Lawson was great when he came to diagnose the issue. He thoroughly explained the problem and gave me different options and advice on future work. 5 star support!
Very smooth transaction! One phone call got the osmosis and softner system scheduled and an experienced technician came and installed both within 2 hours! Great experience. Thank you!
After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.
We have used Allegiance Water Services for several years now, and we have not been disappointed. Very professional, quality work, friendly, reliable.
Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.
I’ve used this company for multiple services! And they are great at everything they do. They are super responsive to all of my needs and are always on time. I will never use any other company!
Ruben and Juan were the best! Great attention to details, all zones were color coded, and helped us with the use of the Rain Bird app. We couldn’t be happier with the great work!
They answered the phone (after several other business didnt) and came right out to do the estimate and complete the work. Quality is good. Will call next time I need sprinkler/landscaping work.
I was in a panic when my sprinklers started making loud noises at 5:30am. I called Allegiance water and was able to get a service rep out the next day. They...
He installed a water softener system and did a great job. He also updated our r/o system. Very professional
Lawson installed a reverse osmosis system at our new home today. While he was here, he also helped answer (many!) other questions and helped inspect the home’s irrigation system for me. He was thorough, professional, friendly, and patient. Thanks so much Lawson and Allegiance!
Friendly and reliable. Does great work!
Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you
Would highly recommend. Lawson was very professional.
David was terrific to work with to get my endless questions answered and align on the right water softener system. Lawson, who installed the water softener was outstanding. He explained service and care issues and did a very professional install. The whole team takes their customers satisfaction seriously. I'll be back for future plumbing needs!
Eloy is just awesome, friendly, detailed, professional and took time to walk me through all work completed, highly recommend.
John was on time and professional. He fixed the leak in my backyard system and tested it to make sure no further leaks. He also checked the front yard and found an additional leak that I hadn’t noticed and also fixed it in the same trip. Super happy with the great service and will definitely call these guys again for future plumbing repairs outdoors and indoor.
Paul came today to check my Rain Bird system controller. I have worked with him during my new irrigation installation project at the beginning of this year. I was extremely pleased with the outcome then and again today. I specifically requested him for today’s job. As always, he offered excellent, professional service, knowledgeable, courteous and friendly. I would refer him and Allegiance Water Service to my friends with high remarks.
John was great. Professional and courteous. Very pleased with his work.
I had made an appointment for Thursday, but was pleasantly surprised to receive a call on Wednesday that Eloy could come out a day early. They serviced my RO water system and soft water system. They exhibited excellent attention to detail and worked in a professional manner. When finished they cleared explained what we needed to to do move for the coming year. I will certainly use them again for annual inspections and servicing.
Lawson Key was very professional, respectful and kind. He did a great and solid job of installing a new faucet for our water filtration system!
John was extremely professional and courteous explaining in detail the problems with my irrigation system. He made the repairs and added recommendations as well. He was the best! I highly recommend! Pull
Looking into my options as soon as I hear back about my options
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Anthem • Avondale • Buckeye • Carefree • Cave Creek • Chandler • Fountain Hills • Gilbert • Glendale • Goodyear • Laveen • Litchfield Park • Mesa • Paradise Valley • Peoria • Scottsdale • Sun City • Sun City West • Sun Lakes • Surprise • Tempe • Tolleson • Youngtown