Plumbing and Water Services Frequently Asked Questions

Frequently Asked Questions

Allegiance Water Services in Scottsdale knows how important it is to keep your plumbing and water systems in top shape. Water is one of the most critical resources in your home – whether it’s for drinking, cooking, or keeping your yard looking its best. Below, we’ve compiled answers to some of the most common questions we receive about our services, water treatment, irrigation, and more.  If you live in Arizona, turn to us for reliable water solutions.

What Services Do You Offer?

We offer comprehensive water services to address your plumbing, water treatment, and irrigation needs. They include:

  • Water Heaters
  • Tankless Water Heaters
  • Clogged Drains
  • Drain Camera Inspections
  • RO Systems
  • Water Softeners
  • Drip System Installation
  • Leak Repair
  • Drip Repair
  • Backflow Prevention
  • Irrigation System Maintenance
  • Irrigation Valves
  • Irrigation Timing
  • Irrigation Wiring
  • High-Pressure Mist Systems

Do You Service Both Residential and Commercial Properties?

Our team specializes in both residential and commercial plumbing and water system repairs. We offer customized solutions for commercial customers in Phoenix, Scottsdale, or the surrounding areas.

What Areas Do You Service?

We’re based in Scottsdale, but we’re happy to come to you to address your water needs. Our Valley-wide coverage area includes:

  • Anthem
  • Avondale
  • Buckeye
  • Carefree
  • Cave Creek
  • Chandler
  • Fountain Hills
  • Gilbert
  • Glendale
  • Goodyear
  • Laveen
  • Litchfield Park
  • Mesa
  • Paradise Valley
  • Phoenix
  • Peoria
  • Scottsdale
  • Sun City
  • Sun City West
  • Sun Lakes
  • Surprise
  • Tempe
  • Tolleson
  • Youngtown

How Do I Schedule an Appointment?

Our office in Scottsdale is open from 8 a.m. to 5 p.m., Monday through Friday. You’re welcome to visit, call, or request a free estimate through our web portal.

What Are the Signs of a Plumbing Leak?

Detecting a plumbing leak early can save you from costly repairs down the line. A small leak could lead to bigger issues like mold or structural damage. We offer expert plumbing leak repairs, so let us know immediately if you notice any of these signs of problems:

  • Unexplained increases in your water bill
  • Damp or musty odors in your home
  • Water stains on walls or ceilings
  • Low water pressure in taps or showers

Wet spots on floors or around the foundation

How Do You Handle Emergency Plumbing Issues?

Plumbing emergencies, like burst pipes or overflowing toilets, often happen at the most inconvenient times. No matter how big or small the issue, we’re here to help Arizona residents with fast, reliable solutions around the clock. Here’s how it works:

  • Contact our emergency line
  • Describe your issue

Our licensed plumbers will arrive promptly with all the tools needed to fix the problem

Do You Offer Drain Cleaning Services?

Yes. If you’re dealing with a slow or clogged drain, our professional drain cleaning services will clear the blockage quickly. We use advanced equipment like high-pressure water jets to eliminate grease, debris, and even tree roots clogging your drain. Regular drain cleaning is essential to prevent buildup and avoid costly repairs in the future, so add it to your home maintenance checklist.

What’s the Difference Between a Water Softener and an RO System?

Water softeners and reverse osmosis systems both improve water quality, but they serve different purposes. Many of our customers install both for optimal water quality inside their homes. Here’s what each does:

  • Water Softener – Water softeners remove minerals like calcium and magnesium that cause hard water. This extends the life of appliances and plumbing fixtures while making skin and hair feel softer after showering.
  • Reverse Osmosis (RO) System – This solution uses a filtration process to remove contaminants like chlorine, lead, and bacteria from drinking water. It delivers purified, safe water that’s perfect for drinking and cooking.

What Is a Sewer Line Inspection and When Is It Necessary?

A sewer line inspection uses a small camera to check the condition of your sewer pipes. We recommend it if you notice frequent clogs, backed-up drains, or foul odors. Sewer inspections can reveal problems like blockages, cracks, or tree root intrusion. Catching these issues early can save you from expensive repairs or even a full sewer line replacement.

What Are the Benefits of an Irrigation System?

Phoenix’s dry climate makes water management essential for homeowners with lawns or gardens. Whether you’re aiming for lush landscaping or just want to simplify your watering routine, an irrigation system is a smart investment. Benefits include:

  • Consistent and efficient watering of plants and grass
  • Reduced water waste compared to manual watering
  • Improved water distribution, helping your yard thrive

What Types of Irrigation Systems Do You Install?

We proudly provide customized irrigation systems to meet every customer’s needs. If you’re unsure what’s right for you, our expert team will explain your options and suggest the best fit for your yard and budget. Among our popular options are:

  • Drip Irrigation
  • Sprinkler System

How Do I Choose the Right Irrigation System for My Property?

Choosing an irrigation system depends on factors like your yard size, landscaping needs, and water usage goals. A consultation with our team can help you make the right decision. Allegiance Water Services evaluate your property and recommend a setup that keeps your landscaping beautiful and easy to maintain. Some rules of thumb are:

  • If you have a garden, drip irrigation will save water by directing it precisely where needed.
  • Large lawns often benefit from sprinklers due to their wide coverage.

How Can I Monitor My Water Usage With an Irrigation System?

Our advanced irrigation systems allow homeowners to track water usage with smart controllers. These devices monitor weather conditions and adjust watering schedules automatically to conserve water. Smart irrigation technology can help you save on utility bills and maintain a healthy, green landscape.

Do You Offer Free Estimates?

Yes. Whether you need to install an RO system, require irrigation system repairs, or want to upgrade your plumbing, we’ll provide a free estimate so that you can plan accordingly. Contact our team right away for a free estimate, expert advice, or to schedule a service.

Check Out Our Customer Reviews

facebookgoogleyelpOverall Rating
5.0
Based on 415 Reviews
2JourMusic
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2JourMusic
November 21, 2022

Very professional and responsive. No guess work as to when they arrive. Explained everything and cleaned up yard after they were done. Recommend...

Michael Landy
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Michael Landy
October 26, 2023

Technician patiently walked me through my current setup, identified multiple leaks, and looked to save money by combining and eliminating unneccesay zones.

akash shetty
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akash shetty
January 3, 2024
Jim Jellison
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Jim Jellison
July 9, 2022

Will make sure the job gets done!

Rhonda Else
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Rhonda Else
December 27, 2023

Excellent service and water quality!!

Donald Mossman
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Donald Mossman
May 12, 2022
Brei R
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Brei R
July 13, 2022
Chris Latham
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Chris Latham
July 18, 2022

Excellent job! Will use them again.

Marla B Smith
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Marla B Smith
September 15, 2022
Ken Forston
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Ken Forston
January 11, 2022

Had a hot water heater replaced today; Lawson did a fantastic job. The workmanship is very professional. Lawson was on time and did exactly what he said he was going to do.

Andrew Kinch
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Andrew Kinch
November 10, 2022

I have used Allegiance for years now and every time I'm still amazed at how courteous and professional they are. Every year I have my R.O. filter changed and my soft water big blue filter changed. They also perform my mist services for the backyard with shutdown for the winter and startup in the spring. 100% recommend them!

Nancy Hall
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Nancy Hall
June 21, 2022

Friendly and reliable. Does great work!

BobCat Studios
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BobCat Studios
October 12, 2023

Ruben and Juan were the best! Great attention to details, all zones were color coded, and helped us with the use of the Rain Bird app. We couldn’t be happier with the great work!

B Ferguson
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B Ferguson
December 6, 2023

Allegiance and Eloy are my "go to" plumbers. Prompt, efficient, cost effective and courteous.

Janie R.
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Janie R.
November 29, 2023

I was in a panic when my sprinklers started making loud noises at 5:30am. I called Allegiance water and was able to get a service rep out the next day. They...

David Hoffmeister
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David Hoffmeister
August 4, 2022
Marc Soronson
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Marc Soronson
October 28, 2022
Mitch Varbiro
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Mitch Varbiro
November 9, 2023
John Black
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John Black
May 4, 2021
David Flick
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David Flick
October 13, 2022
Chris Erickson
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Chris Erickson
December 22, 2023

Fast and reasonable.

Matthew Desman
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Matthew Desman
May 12, 2022
Mark McLaren
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Mark McLaren
September 16, 2021
Sam Hodges
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Sam Hodges
July 22, 2021

I love this business. They go the extra mile to make sure their clientele are taken care of. My hot water heater went out on New Years eve and required a part to fix it. The part was unavailable and Rheem the manufacturer was closed until Monday. John Gonzales from Allegient brought out a new unit and installed it, so that I would have hot water for the weekend. This is a great company, and I am glad that I selected them. UPDATE Allegiance is my go to water company. My house is 50 years old now, so I'm glad I have them to call if I have a problem. Rommel Valenzuela came today to service my filtration system. He was nice, professional and did a great job.

Mark
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Mark
October 2, 2023

John was very knowledgeable and pleasant to work with. Unfortunately, he didnt have the parts i needed so he will be returning in a couple of days to do the actual work. I will update after the work is completed.

Pat Matthias
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Pat Matthias
September 22, 2022

Allegiance Water Services sent a repair man to fix a broken sprinkler head.. He was courteous, pleasant and well informed. He fixed the head and checked to be sure the whole system was working again correctly. I appreciated his service. Thank you

Bosheng Yang
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Bosheng Yang
November 9, 2023

I had an exceptional experience with Allegiance today. My old gas water heater needs to be replaced. I called Allegiance yesterday and discussed with David who is very knowledgeable, transparent and told me pros and cons among the different water heaters. I decided to go with 50 gallon Bradford White water heater. Ruben came in next day and clearly explained to me what is the process. He is excellent, very skillful and told me how to maintain it. He cleaned everything afterwards. I am very happy with their services and will call Allegiance for my plumbing issues for sure. Ruben from Allegiance Water Services did an excellent job again today. I had water hammer issue for a couple of months and my pipes coming out the main pipe weren't connected right by a previous plumber. The irrigation system controller needs to be replaced as well And it is now upgraded to an enabling phone control unit. Ruben did an excellent job on replacing the unit and repiping everything. It only took him an hour and they work great! Ruben is very experienced, knowledgeable and efficient. It wouldn't go wrong for Ruben to do your plumbing jobs.

Marc Conrad
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Marc Conrad
December 30, 2022

Excellent service. Rommel was very professional. I will call on them again. Marc C.

Joe Leonhart
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Joe Leonhart
September 9, 2022

Extremely impressed and satisfied with professionalism and service. A real person always available by phone unlike several competitors I tried to reach. Eloy the tech was the best in all respects.

K N
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K N
July 21, 2022

I had Eloy come by to repair a water softener system that had failed, as well as replace the filter in the RO system. He was courteous, knowledgeable, responsive, timely, and really knew his stuff.

Martin Waldinger
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Martin Waldinger
October 4, 2022

They have done several projects for us and they were done efficiently and well. I highly recommend them for any water service

Madhu Patel
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Madhu Patel
June 9, 2022

Excellent service

Yong Choi
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Yong Choi
September 7, 2023

Lawson with Allegiance Water has done work for us the last few times and he’s very polite and professional and has done great work for us!

Hengameh Hajisafartehrani
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Hengameh Hajisafartehrani
June 10, 2023

After 5 years we had water softener , we found out we use soft water for our pool and watering the plants in our back yard , so I called this company they responded fast and the next day they sent their technician Ruben . After we agreed on his estimate , he came the next day. He did awesome job on separating our soft water. Ruben was knowledgeable, fast and reliable. I am so happy with his work and recommend him and this company to everyone.

june grace Kassel
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june grace Kassel
June 22, 2021

Lawson was punctual, polite, clean and knowledgeable. He serviced the RO system. Recommended an alarm to detect a leak. Will think about it.

Amber Howe
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Amber Howe
January 18, 2022

He was wonderfully informative and polite. Educating me on my irrigation system, as I'm from Michigan and very unfamiliar with them.

Connie Cunningham
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Connie Cunningham
September 9, 2022

Johnny Gonzales was very professional, courteous, and thorough.

Rahul Sahota
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Rahul Sahota
November 1, 2023

Very smooth transaction! One phone call got the osmosis and softner system scheduled and an experienced technician came and installed both within 2 hours! Great experience. Thank you!

Jason Johns
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Jason Johns
June 24, 2022
Laura Pascal
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Laura Pascal
November 30, 2020

Annual service on RO water system. Rommel was friendly, fast and professional.

julie Whipple
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julie Whipple
August 30, 2022

Assessed my sprinkler system. Told me and showed me the main issue I'm having. No charge! Very nice and knew the answers to my questions. Didn't try to sell me anything. Will have these guys over everyone else I've done business with.

Steven Abrams
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Steven Abrams
September 23, 2022
Charles Fratantoni
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Charles Fratantoni
December 6, 2023

Friendly, knowledgeable and efficient.

Grant Cook
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Grant Cook
October 12, 2023

Highly recommend for Navien install and servicing.

Karen Bramer
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Karen Bramer
October 6, 2022
Doug Reynolds
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Doug Reynolds
January 13, 2023

David was terrific to work with to get my endless questions answered and align on the right water softener system. Lawson, who installed the water softener was outstanding. He explained service and care issues and did a very professional install. The whole team takes their customers satisfaction seriously. I'll be back for future plumbing needs!

Michael Clarke
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Michael Clarke
October 25, 2023

Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.

Michael Oster
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Michael Oster
July 26, 2022

Josh and the office and service tech Rommel were excellent in every way! Professional, knowledgable service of issues with my water softener.

Lindsey Dempsey
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Lindsey Dempsey
November 17, 2023

Why should you hire Allegiance? Quality. Dependability. Customer service. Experience. Dedication. Hard work. This company takes quality experience and service to the next level. I haven’t worked with many home service companies who do such a good job like this. From the moment we got the quote, until the minute the job was done, they were reliable and they provided the service we requested. First they came out to inspect the issue. Once they figured out what was wrong, they provided a verbal quote and followed up with a digital quote. I was able to accept the quote digitally and put a deposit down to begin the work. Since our system needed to be replaced, it was quite a process and luckily they had it all under control. They contacted the city and cox communications to flag their underground items so that they knew where to avoid. Then Lawson came out and literally spent an entire day replacing the system. The customer service was above and beyond. Yes there are a million plumbers and irrigation companies out there, but there aren’t as many reputable, trustworthy, licensed and qualified ones like Allegience.

Julie Shinn
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Julie Shinn
November 12, 2022

Allegiance’s technician Eloy Garcia arrived promptly, explained and showed me the issue with my water softener and also he noted some water in tray beneath the water heater that I had even noticed. He fixed the motor on softener and then removed and replaced my water heater as he noted it was still under manufacturer’s warranty! I am so please with his prompt, thorough and efficient service. I highly recommend him and Allegiance Eater Services!

Valley Wide Service

Anthem • Avondale • Buckeye • Carefree • Cave Creek • Chandler • Fountain Hills • Gilbert • Glendale • Goodyear • Laveen • Litchfield Park • Mesa • Paradise Valley • Peoria • Scottsdale • Sun City • Sun City West • Sun Lakes • Surprise • Tempe • Tolleson • Youngtown

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