Plumbing and Water Services Frequently Asked Questions

Frequently Asked Questions

Allegiance Water Services in Scottsdale knows how important it is to keep your plumbing and water systems in top shape. Water is one of the most critical resources in your home – whether it’s for drinking, cooking, or keeping your yard looking its best. Below, we’ve compiled answers to some of the most common questions we receive about our services, water treatment, irrigation, and more.  If you live in Arizona, turn to us for reliable water solutions.

Do You Service Both Residential and Commercial Properties?

Our team specializes in both residential and commercial plumbing and water system repairs. We offer customized solutions for commercial customers in Phoenix, Scottsdale, or the surrounding areas.

What Areas Do You Service?

We’re based in Scottsdale, but we’re happy to come to you to address your water needs. Our Valley-wide coverage area includes:

  • Anthem
  • Avondale
  • Buckeye
  • Carefree
  • Cave Creek
  • Chandler
  • Fountain Hills
  • Gilbert
  • Glendale
  • Goodyear
  • Laveen
  • Litchfield Park
  • Mesa
  • Paradise Valley
  • Phoenix
  • Peoria
  • Scottsdale
  • Sun City
  • Sun City West
  • Sun Lakes
  • Surprise
  • Tempe
  • Tolleson
  • Youngtown

How Do I Schedule an Appointment?

Our office in Scottsdale is open from 8 a.m. to 5 p.m., Monday through Friday. You’re welcome to visit, call, or request a free estimate through our web portal.

What Are the Signs of a Plumbing Leak?

Detecting a plumbing leak early can save you from costly repairs down the line. A small leak could lead to bigger issues like mold or structural damage. We offer expert plumbing leak repairs, so let us know immediately if you notice any of these signs of problems:

  • Unexplained increases in your water bill
  • Damp or musty odors in your home
  • Water stains on walls or ceilings
  • Low water pressure in taps or showers

Wet spots on floors or around the foundation

How Do You Handle Emergency Plumbing Issues?

Plumbing emergencies, like burst pipes or overflowing toilets, often happen at the most inconvenient times. No matter how big or small the issue, we’re here to help Arizona residents with fast, reliable solutions around the clock. Here’s how it works:

  • Contact our emergency line
  • Describe your issue

Our licensed plumbers will arrive promptly with all the tools needed to fix the problem

Do You Offer Drain Cleaning Services?

Yes. If you’re dealing with a slow or clogged drain, our professional drain cleaning services will clear the blockage quickly. We use advanced equipment like high-pressure water jets to eliminate grease, debris, and even tree roots clogging your drain. Regular drain cleaning is essential to prevent buildup and avoid costly repairs in the future, so add it to your home maintenance checklist.

What’s the Difference Between a Water Softener and an RO System?

Water softeners and reverse osmosis systems both improve water quality, but they serve different purposes. Many of our customers install both for optimal water quality inside their homes. Here’s what each does:

  • Water Softener – Water softeners remove minerals like calcium and magnesium that cause hard water. This extends the life of appliances and plumbing fixtures while making skin and hair feel softer after showering.
  • Reverse Osmosis (RO) System – This solution uses a filtration process to remove contaminants like chlorine, lead, and bacteria from drinking water. It delivers purified, safe water that’s perfect for drinking and cooking.

What Is a Sewer Line Inspection and When Is It Necessary?

A sewer line inspection uses a small camera to check the condition of your sewer pipes. We recommend it if you notice frequent clogs, backed-up drains, or foul odors. Sewer inspections can reveal problems like blockages, cracks, or tree root intrusion. Catching these issues early can save you from expensive repairs or even a full sewer line replacement.

What Are the Benefits of an Irrigation System?

Phoenix’s dry climate makes water management essential for homeowners with lawns or gardens. Whether you’re aiming for lush landscaping or just want to simplify your watering routine, an irrigation system is a smart investment. Benefits include:

  • Consistent and efficient watering of plants and grass
  • Reduced water waste compared to manual watering
  • Improved water distribution, helping your yard thrive

What Types of Irrigation Systems Do You Install?

We proudly provide customized irrigation systems to meet every customer’s needs. If you’re unsure what’s right for you, our expert team will explain your options and suggest the best fit for your yard and budget. Among our popular options are:

  • Drip Irrigation
  • Sprinkler System

How Do I Choose the Right Irrigation System for My Property?

Choosing an irrigation system depends on factors like your yard size, landscaping needs, and water usage goals. A consultation with our team can help you make the right decision. Allegiance Water Services evaluate your property and recommend a setup that keeps your landscaping beautiful and easy to maintain. Some rules of thumb are:

  • If you have a garden, drip irrigation will save water by directing it precisely where needed.
  • Large lawns often benefit from sprinklers due to their wide coverage.

How Can I Monitor My Water Usage With an Irrigation System?

Our advanced irrigation systems allow homeowners to track water usage with smart controllers. These devices monitor weather conditions and adjust watering schedules automatically to conserve water. Smart irrigation technology can help you save on utility bills and maintain a healthy, green landscape.

Do You Offer Free Estimates?

Yes. Whether you need to install an RO system, require irrigation system repairs, or want to upgrade your plumbing, we’ll provide a free estimate so that you can plan accordingly. Contact our team right away for a free estimate, expert advice, or to schedule a service.

Check Out Our Customer Reviews

facebookgoogleyelpOverall Rating
5.0
Based on 415 Reviews
Gene Showalter
google
Gene Showalter
September 14, 2023

Had an issue with my sprinkler system, something failed and I had a big wet spot on the side of my house. Called in and was helped with instructions on how to turn off the sprinkler side so no water would go to it until a repair could be scheduled. Paul comes out and shows me the problem, we set a time and he fixes all of that, THEN while testing, just waltzes into the spraying sprinklers and dials in where the water SHOULD have been spraying, like " oh, that's the wrong direction to spray for this area..." Then he programs the whole thing to fix my already mediocre lawn and bushes, told me what to do to improve my lawn through yard care and got into his car with soaking pants and thanked ME! 10/10.

Allison Camas
google
Allison Camas
March 30, 2023
Daniel L Syllaba
facebook
Daniel L Syllaba
recommends
August 18, 2021

What a great job by everyone involved in this process!! A new drip system was installed in both the front and back yards - first time a system was installed by real professionals. System works great and is easy to use!! Highly recommend Allegiance!!!

robyn stiefeld
google
robyn stiefeld
June 21, 2022
Maritza Arias
google
Maritza Arias
September 27, 2023
Donald Mossman
google
Donald Mossman
May 12, 2022
Alex Mendoza
facebook
Alex Mendoza
recommends
April 27, 2017

Great company! My water heater and water softener both decided it would be best to stop working on the same day. Allegiance came out and gave me a quote for both and their price was great. I feel like they were really interested in helping me.

B Ferguson
google
B Ferguson
December 6, 2023

Allegiance and Eloy are my "go to" plumbers. Prompt, efficient, cost effective and courteous.

John Black
google
John Black
May 4, 2021
Traci P.
yelp
Traci P.
November 29, 2023

We had a leak in our drip system. Johnny was awesome. He took the time and explained what the problem was and how to get it fixed. He didn't have the part...

Sam Hodges
google
Sam Hodges
July 22, 2021

I love this business. They go the extra mile to make sure their clientele are taken care of. My hot water heater went out on New Years eve and required a part to fix it. The part was unavailable and Rheem the manufacturer was closed until Monday. John Gonzales from Allegient brought out a new unit and installed it, so that I would have hot water for the weekend. This is a great company, and I am glad that I selected them. UPDATE Allegiance is my go to water company. My house is 50 years old now, so I'm glad I have them to call if I have a problem. Rommel Valenzuela came today to service my filtration system. He was nice, professional and did a great job.

Bill Giles
google
Bill Giles
November 21, 2023

John was great. Professional and courteous. Very pleased with his work.

Jason Goudie
google
Jason Goudie
October 4, 2022
Derrick Wright
google
Derrick Wright
September 16, 2022
Laura Robinson
google
Laura Robinson
August 10, 2022
Jason Johns
google
Jason Johns
June 24, 2022
Michael Clarke
google
Michael Clarke
October 25, 2023

Allegiance is fantastic. Lawson in particular is a total professional. Super knowledgeable, trustworthy, and efficient. Diagnosed our crazy irrigation issues and came up with a cost effective solution.

Connie Cunningham
google
Connie Cunningham
September 9, 2022

Johnny Gonzales was very professional, courteous, and thorough.

BobCat Studios
google
BobCat Studios
October 12, 2023

Ruben and Juan were the best! Great attention to details, all zones were color coded, and helped us with the use of the Rain Bird app. We couldn’t be happier with the great work!

Chandrahas Patel, MD
google
Chandrahas Patel, MD
April 18, 2023
Amber Howe
google
Amber Howe
January 18, 2022

He was wonderfully informative and polite. Educating me on my irrigation system, as I'm from Michigan and very unfamiliar with them.

Steven Abrams
google
Steven Abrams
September 23, 2022
Chris Latham
google
Chris Latham
July 18, 2022

Excellent job! Will use them again.

akash shetty
google
akash shetty
January 3, 2024
Lori Colling
google
Lori Colling
November 18, 2023

I am so grateful to Lawson for helping me with my spinkler system. He is knowledgeable, kind, and patiently answers all my questions. I trust him and Allegiance Water Service for all of my home’s plumbing needs.

Jim Jellison
google
Jim Jellison
July 9, 2022

Will make sure the job gets done!

Angie morrow
google
Angie morrow
January 3, 2023

Installed water softener

George Bullis
google
George Bullis
June 29, 2022
Rhonda Else
google
Rhonda Else
December 27, 2023

Excellent service and water quality!!

D Weaver
google
D Weaver
December 18, 2023

The service tech was pleasant, courteous and knowledgeable. He tracked down the problem and eliminated it as quickly as possible, as he was aware that what his time cost us in getting the job done.

Zacory Boatright
google
Zacory Boatright
June 6, 2022
Laura Pascal
google
Laura Pascal
November 30, 2020

Annual service on RO water system. Rommel was friendly, fast and professional.

Nikolas Tavlarios
google
Nikolas Tavlarios
September 15, 2023

Excellent communication. Reliable.

Janie R.
yelp
Janie R.
November 29, 2023

I was in a panic when my sprinklers started making loud noises at 5:30am. I called Allegiance water and was able to get a service rep out the next day. They...

Karen Bramer
google
Karen Bramer
October 6, 2022
David Hoffmeister
google
David Hoffmeister
August 4, 2022
Charles Fratantoni
google
Charles Fratantoni
December 6, 2023

Friendly, knowledgeable and efficient.

Joe Leonhart
google
Joe Leonhart
September 9, 2022

Extremely impressed and satisfied with professionalism and service. A real person always available by phone unlike several competitors I tried to reach. Eloy the tech was the best in all respects.

M.G.
google
M.G.
July 12, 2022

Fast, reliable. Polite repair people. Fair price.

2JourMusic
google
2JourMusic
November 21, 2022

Very professional and responsive. No guess work as to when they arrive. Explained everything and cleaned up yard after they were done. Recommend...

James Anderson
google
James Anderson
October 12, 2023

Eloy is just awesome, friendly, detailed, professional and took time to walk me through all work completed, highly recommend.

Julie Reed
google
Julie Reed
August 8, 2022
David Flick
google
David Flick
October 13, 2022
Nelson André
google
Nelson André
November 30, 2023

Paul came today to check my Rain Bird system controller. I have worked with him during my new irrigation installation project at the beginning of this year. I was extremely pleased with the outcome then and again today. I specifically requested him for today’s job. As always, he offered excellent, professional service, knowledgeable, courteous and friendly. I would refer him and Allegiance Water Service to my friends with high remarks.

julie Whipple
google
julie Whipple
August 30, 2022

Assessed my sprinkler system. Told me and showed me the main issue I'm having. No charge! Very nice and knew the answers to my questions. Didn't try to sell me anything. Will have these guys over everyone else I've done business with.

George
google
George
September 23, 2023

Technician was here within 30 minutes. Did a great job for a fair price. I highly recommend Allegiance…..

Michael Landy
google
Michael Landy
October 26, 2023

Technician patiently walked me through my current setup, identified multiple leaks, and looked to save money by combining and eliminating unneccesay zones.

Steve Digges
google
Steve Digges
December 18, 2021

These Guys are awesome! They were on time and on the mark. Service was professional and they did a clean repair. I would definitely recommend them.

Kristaps Swenson
google
Kristaps Swenson
October 24, 2023

Arrived on time , perfectly described a job he'd be doing and provided excellent service , would recommend him to all of my neighbors, did a great job fixing my water heater leak

Madhu Patel
google
Madhu Patel
June 9, 2022

Excellent service

Valley Wide Service

Anthem • Avondale • Buckeye • Carefree • Cave Creek • Chandler • Fountain Hills • Gilbert • Glendale • Goodyear • Laveen • Litchfield Park • Mesa • Paradise Valley • Peoria • Scottsdale • Sun City • Sun City West • Sun Lakes • Surprise • Tempe • Tolleson • Youngtown

Contact Us